What are the responsibilities and job description for the Remote CSR Agent position at City of Fountain Utilities?
Join the Globe Life AO Team: Make a Meaningful Impact and Build a Fulfilling Career
At Globe Life AO, we are searching for enthusiastic, hard-working, and service-oriented individuals to join our remote team. As part of our mission to "Protect every child and serve all working people," this role offers you the opportunity to create meaningful change by supporting members of veterans' groups, labor unions, credit unions, and associations. This 100% remote position provides a unique opportunity to achieve a fulfilling career while enjoying the flexibility to align your work schedule with your personal and family needs.
What We’re Looking For:
Globe Life AO is an Equal Opportunity Employer.
This position is open only to U.S. residents and citizens. Applicants must be legally authorized to work in the U.S.
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At Globe Life AO, we are searching for enthusiastic, hard-working, and service-oriented individuals to join our remote team. As part of our mission to "Protect every child and serve all working people," this role offers you the opportunity to create meaningful change by supporting members of veterans' groups, labor unions, credit unions, and associations. This 100% remote position provides a unique opportunity to achieve a fulfilling career while enjoying the flexibility to align your work schedule with your personal and family needs.
What We’re Looking For:
- Excellent Communication Skills: Strong verbal and written abilities, including active listening and problem-solving
- Adaptability: Embrace change with a growth mindset and readily adjust to new situations
- Teamwork & Independence: Thrive in both collaborative and independent work settings
- Strong Work Ethic: Demonstrate self-motivation and drive to succeed
- Technical Proficiency: Comfortable using Google Drive, Windows, and Zoom for virtual work
- Empathy & Sensitivity: Ability to understand clients' unique situations and respond with compassion
- Detail-oriented: Ensure accuracy in all documentation and paperwork
- Coachability: Open to constructive feedback and continuous learning
- Competitive Spirit: Sales or customer service experience is highly preferred. Previous insurance experience is a plus but not required
- Fully Remote Work: Enjoy the freedom to work from anywhere with a schedule that works for you
- Meaningful Work: Help families secure their financial future through life insurance and supplemental benefits
- Comprehensive Training & Support: Receive thorough training to excel in your role and ongoing support throughout your journey
- Competitive Compensation: Uncapped earning potential with weekly pay
- Medical Insurance Reimbursement: Support your well-being with reimbursements for healthcare
- All Warm Leads Provided: Focus on engaging with interested members—no cold calling required
- No Overhead Costs: We handle the expenses, so you can focus on your success
- Performance Incentive Programs: Earn rewards for exceptional performance
- Union Membership: Benefit from representation and support through OPEIU Local 277
- Stability & Growth: Be part of a 70-year-old organization with a proven track record of excellence and member satisfaction
- Daily Warm Sales Calls: Engage with our extensive membership base to identify their financial needs
- Explain Benefits: Clearly communicate the importance and value of life insurance and supplemental products
- Provide Excellent Customer Service: Maintain regular communication with members throughout the application process, offering updates and addressing concerns
- Post-Sale Support: Assist with policy reviews, beneficiary updates, and claims
- Compliance: Adhere to regulatory requirements and uphold the highest ethical standards in all sales activities
Globe Life AO is an Equal Opportunity Employer.
This position is open only to U.S. residents and citizens. Applicants must be legally authorized to work in the U.S.
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