Essential Functions | % of Time | - Administer the City's learning management system (LMS): Work with all City departments to ensure the necessary training is available in the LMS and training library is updated as needed. Create training programs in LMS as needed and requested by the departments. Enter various HR-sponsored training information into the training management system, ensuring the accuracy and currency of the data. Track and update required licenses and certifications. Provide technical support and training to LMS users. Coordinate with and provide technical support to HR-authorized department LMS designees. Provide LMS statistics on a biweekly basis.
| 30% | - Plan and implement the City’s Supervisory and Management Development Training programs: Research, develop and deliver training on a variety of compliance, leadership, management and supervisory topics. As directed, plan and implement leadership, management, and HR compliance training programs. Coordinate the implementation of Supervisory Development Program (SDP), ensuring program content is current and meets the training needs of the City and delivering various modules within area of expertise. Maintain a list of newly promoted/hired supervisors who need to be trained, schedule participation with respective departments, and coordinate all pre-training assignments, including mentoring program. Coordinate all training logistics including scheduling of presenters, reserving training space, preparing participant training packets, and arranging for food and beverage. Track all participants to ensure completion of program and prepare and distribute certificates of completion. Maintain and implement list of internal SDP mentors and presenters. Recruit and train City managers and professional staff to conduct training sessions; provide professional guidance and advice on training styles, methods, and techniques. Conduct mentor training. Work collaboratively with HR subject matter experts in the ongoing development and enhancement of New Employee Orientation (NEO) orientation and training classes and materials. Conduct NEO training on assigned topics. Participate in the planning, development, coordination, and implementation of diverse human resource and organization development initiatives, projects, and activities, as assigned. Evaluate the effectiveness of HR-sponsored training and make recommendations for improvement.
| 30% | - Provide Administrative Support to Chief Human Resources Officer: Provide research, writing, and editing support. Assist Chief Human Resources Officer in researching, writing, updating, maintaining, and distributing HR policies, the HR Policy Index, and the City’s Employee Handbook. Obtain signatures on HR policies, create PDF version, and send out communication to City management on any new and changing policies. Assist with writing and editing various documents (e.g., employee appeal hearing reports, responses to regulatory agencies, disciplinary and termination letters, investigative reports, requests for proposals, etc.). Produce a wide range of analytical reports and related presentations such as succession planning statistics. Maintain and update HR content on external City website. Assist in coordinating the preparation of the HR Quarterly Strategic Work Plan and other requested reports and documents. Support Chief Human Resources Officer in conducting investigations of employee complaints, drafting reports of findings and maintaining related files and related complaint logs. Update employee complaint EPL and EEOC logs and maintain secured files. Assist with preparing responses to outside agencies such as the EEOC and the SC Human Affairs Commission.
| 20% | - Provide Cross Functional HR Support: Serve as back up support to Employment function. Assist with recruitment, hiring and onboarding by pre-screening applications against position requirements, conducting background screens, working with hiring departments to move candidates through the hiring process. As needed, verify new hire employment status through E-verify and SC New Hire. Provide guidance to hiring supervisors in the use of NEGOV. As assigned, serve as proctor for Firefighter testing as well as participate in external department interview panels. As needed, assist with coordinating Peer Review hearings, by scheduling hearings with complainant, Peer Review members, City Attorney, Risk Manager, hiring manager, and other witnesses; reserving conference room; preparing and distributing packets; setting up recording equipment; and transcribing notes. As assigned assist with compensation and benefits related projects (e.g., entering and cross-checking bi-weekly payroll, responding to compensation and/or benefit surveys, assisting with benefit enrollment, service award events, etc.). Coordinate and implement Annual Employee Recognition & Awards program for City Hall employees. Coordinate all logistics including, but not limited to, leading committee meetings, scheduling venue and catering services, arranging photographer and/or videographer, and ordering awards. Assist with other HR-sponsored employee events as assigned.
| 20% |
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Greenville, NC
Other