What are the responsibilities and job description for the Information Services Technician position at City of Greenville, TX?
Applications are now being accepted for the position of:
Information Services Technician
Technical support for software and hardware on the GEUS corporate network.
- Install and troubleshoot hardware and software for all corporate servers and desktop systems (Windows)
- Evaluate and recommend software and hardware solutions
- Assist with managing and administering access to the corporate network
- Monitor and maintain the integrity and security of the corporate network and other corporate systems.
- Provide assistance and technical support to end-users
- Perform routine maintenance for all network resources including printers, scanners, servers, desktop PCs, laptops, and tablets
- Configure and define parameters for WAN and/or LAN systems and related equipment
- Maintain VOIP desk phone setup and administration including call recording and reporting
- Provide cell phone assistance and setup support for company related cell phones
- Understanding of how to handle confidential information and awareness of the consequences of improper administration or release
The primary responsibilities only include essential functions of the job and does not imply that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instruction and to perform any other job-related duties requested by supervisor or management.
MINIMUM QUALIFICATIONS AND SKILLS:
- High school diploma or equivalent plus additional training or education in Information Services or Information Technology equivalent to an Associates degree preferred
- 2 years of IS and technology related support and experience
- Working knowledge of a Windows domain and iOS software,
- Working knowledge of desktop and laptop hardware and software
- Proficiency in the use of word processing, spreadsheets, and graphic applications (Microsoft Office)
- Experience troubleshooting and assisting end-users with various technology related issues
- Ability to communicate effectively with all levels of employees and management as well as customers, city and state personnel, and personnel from other utilities
PHYSICAL EFFORT:
- Lifting up to 50 pounds, bending and crawling under desks, climbing ladders, moderate to heavy walking, and climbing of stairs
Pay Rate: DOQ Full-Time Employment
To apply, you must submit a City of Greenville/GEUS application form. Resumes may only be submitted as an addendum to the official application form. You may submit the application form in person at the City of Greenville Human Resources Office located at 2821 Washington Street, by U.S. Mail to P.O. Box 1049, Greenville, Texas 75403, through E-Mail to jobapps@ci.greenville.tx.us, or using the online application form on the City of Greenville’s Website at www.ci.greenville.tx.us. Application forms also can be downloaded on the website. (903) 457-3118 or for TDD (903) 457-3128. Security background check required as well as drug screen and physical.
Closing Date: Open Until Filled
Salary : $40,300 - $51,000
