Human Resources Assistant

Performs intermediate skilled administrative support work assisting, coordinating, and administering a variety of human resources functions, programs, and activities, and related work as apparent or assigned. Work is performed under moderate supervision.

• Assists with new hire orientations, benefits administration, and payroll processing.
• Receives, reviews, prepares, and processes forms and data related to employee benefits and onboarding.
• Enters, updates, and maintains data from automated human resource systems including payroll and recruitment information.
• Creates, maintains, and updates files, records, and reports; reviews documents for accuracy and completeness.
• Assists in researching, compiling, and analyzing human resources data.
• Performs a variety of general office support; processes mail, orders office supplies, completes employment verifications, prepares informational packets for department use; performs various transactional responsibilities, which include preparing and processing invoices, purchase orders, credit card statements, etc.
• Greets visitors; answers phones; provides accurate information to internal and external customers; coordinates office coverage; provides administrative support to department staff as needed.
• Handles information of a sensitive or confidential nature appropriately and within applicable regulatory and City guidelines.
• Performs work on special projects such as event planning, service awards, employee luncheons, and serves on special committees as assigned.

Minimum Education and Experience:

• High school diploma or GED and extensive experience providing administrative support preferably within a human resources department, or equivalent combination of education and experience.

• Professional in Human Resources (PHR) certification preferred.
• Valid driver’s license in the Commonwealth of Virginia.

• Basic knowledge of general principles and practices of human resources administration and of pertinent federal, state, and local laws and regulations.
• Intermediate knowledge of Microsoft applications to include Outlook, Word, Excel, PowerPoint, and Publisher.
• Excellent communication, customer service, organization, time-management, and prioritization skills.
• Sound professionalism, maturity, credibility, work ethic and dependability.
• Advanced computer skills.
• Financial skills sufficient to perform and reconcile basic accounting transactions.
• Ability to maintain accuracy (minimal errors) with strong attention to detail in high-volume work environment.
• Ability to adhere to strict confidentiality expectations.
• Ability to work cooperatively with others in a team environment and effectively under pressure during peak workload periods.
• Ability to work on own initiative without close supervision or guidance and complete assignments as required.
• Ability to interpret, apply, and minimally explain human resources policies, practices, and procedures.
• Ability to learn and use specialized systems.
• Ability to communicate effectively, clearly & concisely, both orally and in writing.
• Ability to maintain effective working relationships with internal and external customers.

Work Environment:

• Work is primarily performed in an indoor, climate-controlled, pleasant environment.

• Crouching, stooping, walking, lifting, grasping, hearing, seeing up close, kneeling, reaching, talking, standing, finger movement, repetitive motions.
• Typical weight handled: up to 25 lbs.