Human Resources Analyst

JOB
Reporting to a Human Resources (HR) Manager, under general direction, the HR Analyst serves as a professional management consultant regarding personnel issues. This position is responsible for performing a broad range of professional assigned HR functions which include, but are not limited to labor and employee relations (includes investigation support); benefits and leave administration (includes payroll processing); classification and compensation; recruitment and selection processes; training and organizational development; HR policy and rules compliance; risk management; workers’ compensation and safety; and coordination of HR related projects and programs. This position also will cross train and assist in all areas and/or serve as back up to other departments, and may be periodically rotated as back up to specialized work program areas.Please note: Phone interviews are tentatively scheduled for June 7, 2024.First round interviews and assessment are tentatively scheduled for June 14, 2024.Second round interviews are tentatively scheduled for June 21, 2024.The hiring manager reserves the right to make a hiring decision at any time. It is in your best interest to apply as soon as possible. Information in this announcement is subject to change without notice.

EXAMPLE OF DUTIES
These duties include but are not limited to the following: Labor and Employee RelationsProvides appropriate counsel on employee relations matters (e.g. coaching and disciplinary matters) to various department management and employees. Consults with HR management on matters of high risk and significance. Interprets, advises and makes recommendations on all HR personnel issues, providing research and supporting evidence to demonstrate analysis into applicable policy, law or rule, collective bargaining agreement or procedure.Participates in the City’s labor relations programs and provides support to Human Resources Management with various labor relations projects including (but not limited to) preparing for and participating in labor management committee meetings, negotiations, gathering comparator data and preparing costing worksheets, completing surveys and finalizing official labor documents (e.g. draft MOU’s and final versions of contract drafts).Fields complaints and coordinates and performs investigations in consultation with HR Management. Benefits and Leave AdministrationAdministers and/or assists with the administration of the employee benefit and leave programs provided by policy, state and/or federal law, including assisting with administering leave programs (such as but not limited to: Family & Medical Leave Act (FMLA), Shared Leave, Military Leave, Domestic Violence Leave, and/or the Paid Family Medical Leave (PFML)).Coordinates requests for accommodation under the Americans with Disabilities Act (ADA) and medical disabilities (as well as long term disability claims). Reviews and assists with implementation of annual insurance benefits/rate adjustments and provides notification when appropriate/as needed to employees regarding benefits changes. Maintains updated benefit booklets and plan documents. Coordinates and participates in open annual enrollment and processes benefit change paperwork for payroll processing. Provides direct assistance to employees and families with their benefit and leave programs including enrollments, filing claims, related problems, changes and related matters. Coordinates with HR Specialist on setting up new employee orientations and processing of new hire paperwork (e.g. offer letters, entry of payroll and processing of new hire paperwork). Conducts exit interviews as needed. Risk Management and Workers Compensation/SafetyCoordinates Workers’ Compensation claims, including working closely with injured employees coordinating light duty (Stay at Work) and early return to work programs. Works closely with employees, supervisors and HR management on L & I issues and follows up as needed for additional information from Labor & Industry claim managers and/or medical providers regarding claims status, light duty and return to regular work duty. Provides updates and consultation to HR management as appropriate. Coordinates and processes unemployment claims, responds to unemployment claims and attends unemployment claims hearings. Researches HR policy issues as assigned. Provides recommendations on research data. Participates in the development, implementation and day to day administration of human resources policies, procedures and projects. Classification and CompensationPerforms salary surveys, researches classification and compensation issues as assigned, and compiles information for collective bargaining and/or classification reviews. Conducts job analysis studies and audits, updates and creates job descriptions. Responds to salary surveys, including preparing EEOC reports and other required federal and state reports and/or surveys related to the City's workforce, classification levels, and/or employment practices and policies.Recruitment and Selection ProcessCoordinates and develops recruitment and selection processes which includes, but is not limited to coordination with the hiring supervisor; updating and/or development of job descriptions for new positions; creating advertisements or mailings; creating and reviewing interview questions; coordinating interview panels; developing and/or scheduling assessment or testing exercises; and ensuring completion of all background and hiring requirements (e.g. medical examinations, driving checks, reference checks, etc.). Assists with implementation of creative strategies that foster the organization's diversity, equity, and inclusion (DEI) goals within the recruitment and selection process. Provides training to interview panels to ensure a fair and consistent process across the organization. Manages applicant data to ensure compliance with DEI industry best practices, and ensures candidate selection process is fair and objective. Serves as system administrator for the online applicant tracking system, and is responsible for staying current on system updates and archiving recruitment plans in accordance with department procedures.Training and Organization DevelopmentProvides guidance and input on reorganizations, and supports workforce and succession planning for assigned departments in consultation with HR ManagementAssists in coordinating the City's training and organizational development program (e.g. management training, policy compliance training, DEI training, etc.), which includes evaluating and recommending trainings to the HR Director, screening and/or selecting new training or materials, and scheduling and maintaining employee training records. May assist in development of training programs for presentation and may provide presentation. May provide training in specific areas of work (including with other HR team members) as assigned and/or requested, and assists other junior level staff members with more complex and/or difficult situations by providing guidance, advisement and mentoring.HR Policy and Rules ComplianceMaintains and/or assists with department audits, maintenance of employee personnel records, confidential medical and testing records and related correspondence files; ensures proper maintenance of related files and records in accordance with State, Federal and local laws.Ensures proper documentation, maintains related records and tracking logs for work areas. Completes filing of assigned work area, and prepares records and documents for archival storage using the WA State Records Management Guidelines; assists with tracking and purging of archive records and notices of destruction.Other Duties AssignedProvides back up to other analysts as requested. Provides support to the Emergency Management and Safety Coordinator in order to coordinate the City's safety, risk management, and Accident Review Board functions. Completes reports on and provides metrics for department processes and programs as requested. Attends various meetings and represent the department on various committees. May conduct and/or facilitate meetings.Participates in special projects and performs other related duties as assigned.Specialty Assignments (Position Specific)Provides administrative support to the City Civil Service Commission. Coordinates Civil Service Commission meetings and agendas, takes meeting notes, and provides information as appropriate for the meetings. Brings related issues and matters to the department head, including with recommendations for resolution. Coordinates the City's civil service program of recruitment, selection, and classification; provides advice on selection techniques and procedures; helps ensure the testing process is in compliance with state, federal laws and the City’s Civil Service Rules. Participates in and coordinates Civil Service position testing processes and assessment centers, including to provide process validation.May provide support to the Risk Management Coordinator and risk management program in providing back up to claims calls (including intake) for auto/property/liability claims. May administer the City’s random drug program for CDL holders, schedules appointments, communicates with supervisors, and maintains confidentiality. May serve as primary coordinator of the City's Insight Hiring and Onboarding platforms; provides technical assistance to applicants and departments; troubleshoots problems. Stays current with system upgrades and modifications and recommends process improvements or use of new modules. Creates system reports and analysis as necessary.May serve as staff liaison to the LEOFF I Disability Board; attends meetings, processes LEOFF 1 reimbursements, completes policy research and development, administration of appeals, and preparation of official minutes and related official policies. Prepares communications as needed and appropriate to LEOFF 1 members. May serve as the Wellness Coordinator, managing the City's Wellness Program and is the designated HR representative on the Wellness Committee. Evaluates wellness programs offered to City employees; applies for wellness grants; and facilitates the Well City Award. Assists the HR Director with managing the wellness budget annually, uses creative ideas to motivate employees to participate and develop program offerings, and works with HR Management to generate complex benefits/wellness communications related to the WellCity Award.

SUPPLEMENTAL INFORMATION
Knowledge of: City human resources policies and procedures including ordinances and state and federal laws related to human resources and employment practices and industry best practices. Principles and practices of public personnel administration including those related to the public sector.City employee benefit packages and programs, options, procedures, eligibility, claim requirements and cost structure.Collective bargaining agreements, principles and practices of contract negotiation and administration and progressive disciplinary procedures. Research methods, data collection, report presentation and statistical analysis.Interpersonal skills using tact, patience and courtesy. Investigative methods and techniques and investigatory report writing. Mathematic computations adequate to correctly perform work.Effective oral and written communication principles and practices (e.g. English usage, spelling, grammar and punctuation) to include principles public relations and customer service.Modern office procedures, methods, and equipment including computers and computer applications such as: word processing, spreadsheets, and statistical databases.Knowledge of public budget administration, budget process, statistics, program planning, and financial management principles and practices. Proper documentation, reporting, record keeping and compliance with federal, state and local laws, regulations, policies and procedures. Skill in: Performing thorough investigations into sensitive HR issues and preparing investigatory report and related documents.Making recommendations based on accurate analysis of complex data and issues. Development and management of administrative projects.Analyzing problems or complex issues and providing effective and timely solutions or decisions.Communication of complex and sensitive information. Diplomacy and presenting a positive image of the City, both verbally and in writing.Using sound independent judgment and discretion.Interpreting, applying and explaining rules, regulations, policies and procedures. Planning and organizing work and meeting schedules and time lines. Preparing a variety of reports, logs, records and files related to assigned activities.Responding to inquiries or complaints from customers, staff, management, and members of the general public or referring them onto the appropriate individual or department.Assisting with processes and procedures related to negotiating and administering contracts and agreements.Utilizing personal computer software programs and other relevant software affecting assigned work and in compiling and preparing spreadsheets. Establishing and maintaining effective working relationships with staff, management, vendors, outside agencies, community groups and the general public. Maintaining confidentiality of sensitive information and communicating with tact and diplomacy.Conflict resolution and consensus building. Ability to: Establish and maintain effective working relationships with staff, management, vendors, outside agencies, and general public, and to form team environments, build morale, increase productivity, improve relationships and meet goals and objectives.Keep updated on legislation changes and state and federal laws related to and affecting human resources policies and best practices. Interpret and apply Federal, State and local codes, policies, laws and regulations related to area of responsibility.Operate a computer to enter data, maintain records and generate reports.Anticipate and respond to administrative and operational problems. Participate in the administration of Human Resources policies, programs and projects.Perform a variety of professional personnel duties involving recruitment, selection, testing and employee benefits administration.Provide technical information and assistance to others regarding employment policies, personnel transactions and employee benefits/programs includingCommunicate effectively, efficiently and in a confidential and diplomatic manner that is sensitive to both the needs of the City employees and supervisors. Exercise the highest degree of confidentiality and professionalism at all times. Warmly greet the public and co-workers and clearly convey a sincere willingness to be of service and/or open to resolving the situation at hand. Clearly explains self or answers when necessary. Portray an image of knowledge, confidence, professionalism, fairness, and caring. Meet any dress and/or grooming expectations appropriate to position.Apply project management techniques and principles.Coordinate, prioritize and work on multiple activities on a daily basis under often stressful and busy conditions. Analyze, interpret, develop and implement City regulations, policies and procedures.Demonstrate regular, reliable attendance.Deliver responsive and high quality customer service.