What are the responsibilities and job description for the Scale House Attendant position at City of Las Cruces, NM?
Nature of Work
Environmental Factors
The position functions within a crowded, hectic setting with exposure to dust and musty odors.
Physical Factors
Work Situation Factors
Meeting or exceeding the minimum qualifications does not guarantee an invitation to participate in the process.
FIRST CONSIDERATION MAY BE GIVEN TO CURRENT CITY EMPLOYEES WHO MEET THE MINIMUM QUALIFICATIONS.
Full-time; regular; non-exempt.
This position is graded RN03.
Duties and Responsibilities
- Provides prompt, courteous, and accurate customer service to the public; responds to requests for information on Landfill services in order to maintain positive customer service relations.
- Accurately performs accounting related duties pertaining to the receipt of cash and check receipts in order to ensure the integrity of the financial system.
- Promptly, courteously, and accurately receives cash, checks and/or credit payments for solid waste disposal transactions. Operates a cash register and makes appropriate change, processes credit cards transactions. Issues register receipts to customers remitting payments.
- Balances the cash drawer daily using receipts, cash, and an adding machine; identifies errors and takes appropriate steps to remedy and/or report to the supervisor if not remedied. Prepares bank deposits and/or transfers of cash/checks as needed; commutes to various locations to pick-up deposit bags, change, etc. as required. Safeguards all receipt of cash/checks in accordance with accounting policies and procedures.
- Promptly and courteously answers the scale house/office telephone and provides accurate information in response to inquiries.
- Maintains the scale housework area and displays in a safe and clean condition.
- Compiles information and generates various special and recurring reports; manages database, interprets information, and assures the accuracy of information; enters, edits and retrieves data using a computer system and following established formats and menus; creates, updates and tracks a variety of electronic and paper files, records, reports, rosters, logs and related documents; accesses and locates information for customers, staff, agencies and others.
- Assists with ordering and maintaining office supply inventories and departmental equipment; may process, track and maintain work orders and time report documentation.
Minimum Qualifications
Licenses/Certification(s)
Knowledge, Skills, and Abilities
Knowledge of: principles, practices, techniques, activities, rules, and regulations related to the operations and functions of the position and services provided; current principles of record keeping and records management; principles and practices of effective research methods and data analysis, customer service, and problem resolution techniques; occupational and environmental safety and health hazards, and safety practices; safe and effective use and maintenance of related tools, materials, and equipment; current methods and standards for preparing effective business correspondence; correct English usage, grammar, composition, spelling, punctuation and vocabulary; business and personal computers and related software applications; City organization, operations, policies, and procedures to effectively perform the required functions and duties of the position.
Ability to: perform a variety of duties and responsibilities and assess and prioritize multiple tasks, projects, and demands to meet deadlines; ensure appropriate levels of customer service to achieve expectations and meet objectives; read, understand, and assure compliance with a variety of policies, procedures, rules, standards, and regulations governing related activities and functions; collect applicable information and maintain accurate and timely records; maintain confidentiality of information and data; communicate effectively orally and in writing and use interpersonal skills to sufficiently exchange or convey information and receive work direction; prepare and present accurate and reliable information and reports; establish and maintain effective and appropriate working relationships with employees, other agencies, and the public; safely and effectively operate relevant tools, equipment, and motorized vehicles; navigate across even and uneven surfaces; timely and accurately enter data and update records using various mediums and formats; take initiative and exercise sound independent judgment within established procedural guidelines and carry out primary responsibilities in accordance with all governing regulations, statutes, and procedures to ensure achievement of goals and objectives.
To view a summary of benefits offered by the City of Las Cruces,
