Cashier

GENERAL PURPOSE:

This customer facing position provides customer service, collects, processes, and balances customer payments. Various administrative responsibilities are also required. The salary range for this position is $16.30- $22.02 per hour with a hiring range of $16.30 - $19.16, depending on qualifications and experience. Position will close to applicants on: Monday, 11/13/23 at 12:00 P.M. M.S.T.

Please include a resume with your application.

ESSENTIAL JOB FUNCTIONS:

• Processes and collect utility payments from the mail, cashier window, drop boxes located within the City of Loveland, lockbox, and online payments
• Posts payments to utility accounts by data entry to the computer system.
• Record reversals and other adjustments to utility and broadband customer accounts.
• Prepares daily bank deposits for utility payments, scan checks and prepare deposits electronically.
• Ensures the security of all cash and checks during business hours and end of the day.
• Resolves cash balancing errors by verifying payment entry information through the use of receipts and cash reports.
• Records, balances and summarizes daily cash activity.
• Ensures accurate record retention by the proper storage of daily reports, final readings, and receipts.
• Processes Title Company checks for estimated final bills by reviewing account information.
• Balances sales tax payments to the tax returns and prepares the sales tax deposit.
• Provide support and assist with collections of delinquent sales tax accounts.
• Corrects account problems.
• Process minor expense reports.
• Processes miscellaneous deposits

OTHER JOB FUNCTIONS:

• Sell miscellaneous point of sale items.

JOB QUALIFICATIONS:

Knowledge, skills & abilities:

• Proficient computer skills.
• Learn specialized software.
• Speed and accuracy in data entry with particular emphasis on ten-key by touch that allows for completion of projects in a timely manner.
• Proficient math skills with the ability to think logically and solve account problems.
• Accurately make change and distinguish various dollar amounts.
• Requires organizational skills, plan and manage multiple tasks.
• Must work well under pressure and meet deadlines.
• Communicate effectively and diplomatically with customers, co-workers, and City employees in person, over the phone, or through written correspondence.
• Follow written and oral instructions.
• Demonstrated customer service skills.

Core competencies:

Accountability, Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness

Job specific competencies:

Job Knowledge, Attention to Detail, Cash Handling, Data Entry, Trouble Shooting

Experience:

Minimum of one (1) year work experience in a cashier or billing setting required. Ten-key by touch is required. Proficient math skills required.

Material and equipment directly used:

Personal computer, CIS and Broadhub computer system, printer, telephone, calculator, OCR scanner, mail opening equipment, photocopier, fax machine, cash register.

Working Environment/physical activities:

Work is performed in an office environment and may require reaching, bending, kneeling, sitting for extended periods of time, and repetitive keyboard motion. Light physical effort required by moving and positioning objects up to twenty (20) pounds occasionally and /or up to ten (10) pounds frequently.

This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE!

In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America.

Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance.

A vibrant community, surrounded by natural beauty, where you belong!

Benefit Eligible Benefits Package Includes:

• Two (2) medical plans, Dental, Vision (for self/ spouse/ children)
• Employee Health & Wellness Center (self/family)
• Paid vacation, holidays, and medical leave
• Flexible spending including Dependent Care
• Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage
• Retirement 401a, 457, Roth (pre-& post tax) and company match
• Comprehensive Employee Assistance Program
• Voluntary 529 College Invest program
• Personal and Professional Development opportunities
• Discounted recreation passes
• Employee recognition program
• Exceptional work-life balance
• Market based pay & regular performance reviews
• Local Government employment is eligible for Public Loan Forgiveness Program

Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions.

The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation. Learn more about your right to work. Visit E-Verify.gov for more information.

A criminal history background check will be obtained pre-employment.

Required