Equitable Transportation Access Specialist (Transportation Demand Management Specialist I)

Job Appointment: Full-Time
Work Schedule: Monday – Friday, 8 am-5 pm. An alternate schedule may be available.
Work Location: 1120 SW 5TH AVE, PORTLAND OR 97204-1912
Benefits: Please check our benefit tab for an overview of benefits for this position.
Union Representation: PROTEC 17 (PTE - 17). To view labor agreements, current and future, please visit the Current City Labor Agreements page.

 
Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to respond to the supplemental questions and attach a resume. 

The Portland Bureau of Transportation (PBOT) is seeking two Equitable Transportation Access Specialists (Transportation Demand Management Specialist I’s – TDM I). These positions are intended to support two of PBOT’s equity transportation programs – Transportation Wallet: Access for All and BIKETOWN for All.
 
Both of these programs focus on increasing access for people living on low incomes to use bike-share, scooter-share, and other active modes of transportation. The positions will achieve this through day-to-day engagement with the public on signing up for the programs; creating and adapting communications materials and messages; organizing outreach events; assisting with partnerships with service organizations and community-based organizations; and supporting the project managers and team. Additionally, these positions will be integral to deeper connections with community members and encourage the use of active transportation in Portland.
 
These positions are within the Operations Section in the Active Transportation and Safety Division. This section implements a diverse array of transportation demand management (TDM) programs including the Transportation Wallet, BIKETOWN, Adaptive BIKETOWN, E-Scooters, Bike Parking, and TDM Policy implementation.
 
The Transportation Wallet: Access for All program is PBOT’s universal basic mobility program that partners with affordable housing communities, service providers, and community-based organizations to offer people on low incomes a choice of free transportation benefits, including transit passes, BIKETOWN, scooter-share ride credit, and rideshare (Uber/ Lyft) or taxi ride credit. The program is focused on reducing the barriers to using transportation options, including cost, technology access, credit/debit card requirements, and low-income verification processes for different providers. The project began as a pilot with several affordable housing providers in 2019. It is now a permanent program.

BIKETOWN for All is a program that provides Portland residents who live on low incomes with a reduced-cost BIKETOWN membership. Members will also have access to bike safety education and a free helmet. This program is focused on providing affordable, accessible, and fun bike-share transportation for everyone, regardless of income. BIKETOWN for All is also the program to offer reduced-cost membership for high schoolers to enhance their transportation options.
 
As part of the Portland Clean Energy Fund (PECF) Climate Investment Plan (CIP), City Council approved $25 million under Strategic Program Area 7 for expanding Equitable Transportation Access by funding the Transportation Wallet: Access for All program. A key element in expanding BIKETOWN for All and Access for All programs is new staff positions to implement the programs.
 
PBOT’s Strategic Plan is grounded in Transportation Justice. For PBOT, Transportation Justice entails advancing equity and reducing structural racism and carbon emissions. These positions support this by increasing mobility access for historically under-served communities and providing. low-carbon transportation options.  
 
The position-specific duties 

• Assist with the process to sign people up for the Transportation Wallet: Access for All and BIKETOWN for All programs. This includes elements such as management of data entry across various technology platforms, communication with participants, and delivery.
• Create and/or modify outreach collateral and materials for both programs using Adobe and Microsoft suites. This could include assisting in adapting translated material for serving participants in English, Spanish, and additional languages.
• Assist in the development of the messages and content for telling the story of the Access for All and BIKETOWN for All programs, including developing social media content and working with bureau communications staff on a program communication strategy.
• Assist with community and agency partner engagement and relationship building.
• Assist in planning and conducting outreach events focused on transportation wallet participants.
• Capture, record, and analyze data in support of project evaluation and reporting.

 
Ideal candidates will have

• Strong communication skills, including written, in-person, visual, and public presentation skills.
• Candidates should also have strong organizational skills, including the ability to handle multiple priorities, and manage their time with a moderate level of supervision.

Please note that the starting pay range for these positions will be $34.81 - $38.35

Questions:
Terrol Johnson
Senior Recruiter
terrol.johnson@portlandoregon.gov 

Applicants should specifically address and demonstrate in their résumé and answers to supplemental questions how their education, training, and/or experience meet each of the following minimum qualifications:

1. Experience conducting and designing outreach programs, especially with historically under-served communities. 
2. Excellent communication skills and ability to speak with a diverse group of stakeholders and members of the public.
3. Experience with or ability to learn Adobe Photoshop and Illustrator (and others) and Canva to create communications content and materials for various audiences and for people who do not read and/ or speak English. 
4. Ability to exercise independent judgement and initiative within establishment guidelines. 
5. Commitment to furthering equity and anti-racism.

 
Highly desired skills, knowledge, ability and professional or volunteer experience:

• Ability to communicate in Spanish. Ability to communicate in other City-recognized Safe Harbor languages (Vietnamese, Chinese, Russian, Somali, Ukrainian, Romanian, Nepali, Chuukese) is also desired.  
• Knowledge of transportation demand management concepts and/or behavior change strategies in the context of non-driving modes such as: bicycling, walking, transit, and rolling/scooting.
• Experience with making videos for communicating about programmatic elements.  

STEP 1: Apply online between May 13 and May 27, 2024
 
Required Application Materials:

• Resume
• Answer to the Supplemental Questions (click on the Questions tab to preview the questions)

Optional Application Materials:

• If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc.) by the closing date of the recruitment.

Application Tips: 

• Your responses to the supplemental questions should include details describing your education, training, and/or experience, and where obtained, which reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.
• Your resume should support the details described in your responses to the supplemental questions.
• Salary Range/Equity Pay Analysis:  Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application.   It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience.
• Do not attach any additional documents.
• Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment.   

 Step 2: Minimum Qualification Evaluation: Week of May 27, 2024 

• An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%.
• Your resume and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
• You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information.
• Additional evaluation may be required before the establishment of the eligible list and/or final selection.

Step 3: Establishment of Eligible List: Week of June 3, 2024

• Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list.
• Please note, that the selection process may take up to 90 days from the notification of being placed on the eligible list.

Step 4: Selection (Interview): Mid June

• The hiring bureau will review and select candidates for an interview.
• Please note, that the selection process may take up to 90 days from the notification of being placed on the eligible list.

Step 5: Offer of Employment:  Late June

 Step 6: Start Date:

• A start date will be determined after all conditions of employment have been met.

*Timeline is approximate and subject to change.       

Click here for additional information regarding the following:

• City of Portland Core Values
• Recruitment Process - Work Status
• Equal Employment Opportunity
• Veteran Preference
• ADA, Pregnancy, and Religious Accommodations

Salary : $35 - $44