Raleigh Museum Assistant Director

Job Description

Duties and Responsibilities

• Plans, organizes, directs, and supervises participants in a variety of classes, programs, and events that are social, historic, educational, and/or cultural
• Serves as support of Museum Exhibit Program by organizing research, organizing support staff, and managing exhibit installation
• Manages Subordinate personnel charged with stewardship for the museum’s collection
• Assists in special events for the City of Raleigh Museum; encourages volunteer participation
• Reviews community needs, recommends exhibits and programs, writes policies and determines expansion needs or deletion of programs offered
• Promotes and maintains good public relations with the community being served
• Assists in selecting, training, supervising, and coordinating the schedules of part-time staff, volunteers, youth employees, cashiers, and others
• Maintains order and discipline in the City of Raleigh Museum; observes necessary precautions to ensure the safety of recreation participants and spectators; renders first aid in case of minor injury
• Assists users of facilities; gives information and advice; enforces regulations and standards of conduct; confers with parents of juvenile users
• Helps conduct public relations for the City of Raleigh Museum; advises citizens of programs and activities offered; prepares bulletins, pamphlets, brochures, website, and newsletters relating to center programs
• Assists the City in cleanup and repair during inclement weather situations

• Directly supervises part-time employees and volunteers at the City of Raleigh Museum
• Interviews, hires, and trains employees
• Planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

Typical Qualifications

Education and Experience:
Bachelor's degree in Parks and Recreation or directly related field, and 3 years of related experience

OR

An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.

Additional Information

Knowledge of:

• Principles and practices of program administration and management
• Principles and applications of critical thinking and analysis
• Principles and methods of qualitative and quantitative research
• Best practices, trends and emerging technologies
• Project management principles
• Modern budget practices
• Supervisory principles, practices and techniques
• Techniques and methods for organizing, prioritizing, assigning and monitoring work
• Practices and methods of coaching and leading the work of others
• Applicable federal, state and local laws, codes, regulations
• Customer service principles
• Specialized equipment relevant to area of assignment

• Managing a project or program
• Gathering data, analyzing findings and applying logic and reason
• Coordinating deadlines, prioritizing work demands and assigning/monitoring work performed
• Researching industry trends, solutions and best practices
• Interpreting, monitoring and reporting financial information and statistics
• Authoring and preparing original reports, documents and presentations
• Monitoring project schedules, status and compliance
• Supervising and evaluating staff performance
• Training and coaching staff (based on assignment)
• Interpreting and applying applicable laws, codes, regulations and standards
• Providing customer service
• Utilizing a computer and relevant software applications
• Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public and others to sufficiently exchange or convey information and to receive work direction