Intermittent Librarian

City of Seattle
Seattle, WA Temporary
POSTED ON 11/24/2023 CLOSED ON 12/1/2023

What are the responsibilities and job description for the Intermittent Librarian position at City of Seattle?

Invitation to Compete #89-23: Intermittent Librarians (Multiple Positions)

Central Library and Branch Libraries, City of Seattle
Intermittent, FLSA non-exempt, part-time, on-call
 
$37.99 per hour premium pay (starts at 5% of base)

This classification is not eligible for benefits, outside of Sick Leave. In lieu of benefits, a premium is applied to the base pay rate, determined by total hours worked. Initial premium starts at 5%. Hours for this appointment will include weekdays, weekends and evenings. This classification is part of a bargaining unit represented by AFSCME.
 
This position is open to the public and to The Seattle Public Library’s employees. Please read the How to Apply section of this bulletin for more information. Candidates are asked to submit their application materials in NEOGOV by 5:00 p.m. on Monday December 4, 2023 for first consideration. This recruitment is open until filled.  
 
Overview

The Seattle Public Library’s mission is to bring people, information and ideas together to enrich lives and build community. We view Seattle as a city where imagination and opportunity continue to thrive. Since 1891, we have grown from a single reading room in Pioneer Square to a world-class library system with 27 locations.
The Library works every day to foster and support a healthy city and a healthy democracy. We do this work guided by the principles of intellectual freedom, literacy and the love of learning, racial equity, privacy and confidentiality, respect for the community, strong partnerships and innovation. We are an active and committed partner in the City of Seattle's Race and Social Justice Initiative.

Library employees are highly regarded by the public for their knowledge, quality of service and caring. As a workplace, we value respectful and transparent communication, partnership and engagement. We are enriched individually and organizationally because of our diversity and growth mindset. We take time to recognize and celebrate the achievements of others.

If you share these values and meet the qualifications, the Library invites you to apply for the Intermittent Librarian position.

The Intermittent Librarian classification is a rewarding opportunity and plays an important role in maintaining information services and readers’ advisory when intermittent staffing is needed. The Intermittent Librarian position is used to fill-in for 3- to 8-hour appointments when needed with responsibilities including: providing and ensuring the quality, content, method, and delivery of information services, reference, and readers’ advisory to the general public; assisting patrons with library technology; providing a welcoming environment, including the ability to apply the Library’s Rules of Conduct; and answering patron requests for information in person and by phone.
 
Employees are not placed on unit schedules and do not normally work on or assist with projects or programs. Intermittent employees may also be scheduled to backfill for a short-duration when existing staff are scheduled away from the branch for events such as outreach events. Intermittent staff may be assigned to any branch or Central Library location during hours that the library is open to the public. Selection for employment as an intermittent employee will give consideration to the candidate’s availability for work locations and hours.

Education: Must have an MLS/MLIS from an ALA-accredited library school and/or Washington State Certification as a Librarian.

Information Services: Minimum six (6)-months of experience providing information services to the general public or directed fieldwork or an internship in a public library for recent graduates, is required. One (1) year of information service experience is desired.

Technology and Informational Resources: Must have current working knowledge of PC’s in a Windows environment, library applications and be able to use on-line, Internet searching methods and information resources. Familiarity with digital media and digital media platforms, such as e-books and Overdrive, and the ability to provide effective customer service to patrons using these media on a variety of devices, including computers, laptops, tablets, and mobile devices, is highly desirable. Experience with Horizon library automation or a similar system is preferred.

Exemplary Customer Service: Minimum one year of experience providing customer service and/or instructional or outreach services to the general public. The successful candidates will demonstrate a real commitment to public service and providing exceptional customer service. Candidates should have experience working successfully and effectively as part of a team to provide a safe and welcoming environment in a busy urban public library setting. Candidates must possess excellent interpersonal communication, problem solving, customer relations and teamwork skills; a sense of humor; and the ability to demonstrate a positive and enthusiastic commitment to public service.

Excellent Communication and Interpersonal Skills: Experience in public speaking and formal writing skills are highly desired, as is fluency in a foreign language (particularly Spanish, Asian, East African languages) or American Sign Language. Must be able to communicate clearly, diplomatically, and in a friendly and positive manner with staff and library users from diverse ethnic, socioeconomic and cultural backgrounds, as well as with neighborhood-based or special interest groups.

Intellectual Freedom and Race and Social Justice: The Library is deeply committed to the City of Seattle’s Race and Social Justice Initiative and in all work endeavors to promote equity in serving the people of Seattle. Applicants must have a strong commitment to intellectual freedom and possess an ability to maintain an environment that allows patrons to feel safe.
 
Schedule Flexibility: Candidates must be available to work hours at any Library location with limited notification. Intermittent employees must be available to answer their phones for assignment between the hours of 8:30 a.m. and 10:00 a.m. every day of the week or weekend, or follow the sick call procedure if they are unavailable on a given day. Consistent availability is required for ongoing employment in the program.

Other Required Skills and Abilities: Candidates must be able to work with others as part of a team and be able to handle multiple competing priorities and tasks, be adaptable to change, and be able to work effectively in a fast-paced, high-volume environment. 
 
Restrictions: Candidates must not be otherwise employed by The Seattle Public Library or the City of Seattle in any capacity while employed under the Library's Intermittent Employment Program. Intermittent employees may apply, and subsequently accept, regular or temporary employment with the City – including The Seattle Public Library – but must give up their intermittent Librarian position in order to do so.

How to Apply
Please submit the following items by 5:00 p.m. on Monday, December 4, 2023 for first consideration for these positions. Your application will not be considered if these items are missing or incomplete.
  1. Complete online application, including responses to any required supplemental questions.
  2. A cover letter that describes how your experience and skills align with the job responsibilities and qualifications. Please let us know why you want to do this work.
  3. Current resume that summarizes relevant education, experience, knowledge and skills.
Applications that do not include a cover letter, resume, and complete online application will not be considered.

Applicants will be screened for competitiveness, completeness, and written communication skills. Initial screening will be based on a review of application materials. The employment history detailed in your application materials MUST validate/support your responses to the supplemental questions. If your responses cannot be validated, you will not proceed to the next steps of the review/selection process. The most competitive candidates will be invited to participate in a series of one or more interviews.
 
Additional Information
If you have questions regarding this bulletin or employment at The Seattle Public Library, please send an email to job.applications@spl.org. The Library promotes diversity and inclusion in employment. If accommodations are needed during the selection process, please contact us.
Please keep in mind that job offers are contingent on a review of criminal history as well as verification of information provided by the applicant as part of the application process.

Note: This recruitment will not be used to fill regular or temporary Librarian positions at The Seattle Public Library.

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