Metro Communications Operator

Hello! Are you looking for a career where every second counts and every call matters? One where you serve your community and make a genuine impact with every interaction you have? If so, the role of a Metro Communications Operator with the City of Sioux Falls may be the perfect fit for you!

SALARY: $25.98 hourly ($54,038.40) 

***This position is located in SIOUX FALLS, SOUTH DAKOTA!!!***

- Want to know more about our $55-million-dollar state-of-the-art Public Safety Campus? Check it out at this link! https://www.siouxfalls.org/public-safety-campus

- Want to learn more about our dispatch careers, and what it is like to work for Metro Communications? Check it out at this link! https://www.siouxfalls.gov/government/careers/metro-communications

Why Metro Communications?

- There is room for promotion and growth!! Ambitious recruits can join the Tactical Dispatch Team, numerous committees, and advancement opportunities. Your opinion is heard, and is valued, at Metro Communications.

- You’ll have access to a state-of-the-art facility. The Public Safety Campus is one the best dispatch campuses in the upper Midwest, and in addition to your workspace, you’ll have access to a training facility, wellness lab, and an in-office walking treadmill, 40 acres of outdoor space, a breakroom with a full kitchenette, and peer support groups.

- An annual shift-bid enables team members to bid for their weekly work dates and hours for each calendar year to offer you work/life balance. Days off cycle at 6-months to offer flexibility, even for brand new recruits.

- You will receive 6 months of hands-on training to prepare you as best as possible to perform in the role at a high level. We will do whatever we can to ensure your success!

- Have you ever wanted to have a dog at work? If yes, we have Nena!!! Metro Communications offers a live-in poodle, named Nena, that is an incredible friend for everyone in this family-oriented work environment.

- The City of Sioux Falls offers competitive salaries and benefits, along with a 6% employer match for the South Dakota Retirement System [pension plan].

- Metro personnel can expect unmatched support from their community and local government.

- No state income tax.

Qualifications and Skills:
 

Must be eligible for certification under the South Dakota Law Enforcement Officers Standards and Training Commission.

Must be a United States citizen.

Applicants must be at least 18 years of age at the time of the interview.

Graduation from high school or GED certification, or any such combination of education, experience, and training as may be acceptable to the hiring authority.

Has not unlawfully used any prescribed drug, controlled substance, or marijuana within one year before the time of application for certification.

Must have no convictions of any crime by any state or federal government punishable by imprisonment in a federal or state penitentiary.

Applicants must pass all phases of the hiring process designated by the Rules of the Civil Service Board.

Supplemental Information:

Ability to rapidly acquire working knowledge of approved principles, practices, and procedures of communication dispatch work.

Ability to learn, apply and maintain EMD/MPDS protocols.

Excellent verbal and written communication skills.

Ability to pass and maintain keyboarding skills per testing guidelines.

Ability to speak clearly and concisely over the radio and telephone.

Ability to prioritize and multi-task.

Ability to make sound decisions using all available information.

Ability to accomplish tasks while working under stress.

Ability to read maps.

Ability to develop and maintain cooperative working relationships with co-workers and customers.

Ability to maintain the quality of work and the confidentiality and integrity of the Metro Communications team.

The City of Sioux Falls takes pride in being an Employer of Choice including our Culture, Values, and Compensation and Benefits. Apply today to become part of ONE Team and help us take care of today for a better tomorrow!

EOE.