Business Manager Salaried

Ready to bring passion into your career? 

Clarins USA is not only a fast-growing, leading beauty company, we’re also a committed, family-owned enterprise with a fiercely independent and pioneering spirit. As one of the top skin care companies worldwide, with a strong position in Europe and the Americas and growth accelerating in Asia, we’re looking for a Business Manager in Bloomingdale's located in Chevy Chase, MD.

The role: 

You will represent the Clarins Brand and drive the business through acquisition and retention of customers, while providing superior levels of customer service, taking ownership of the counter business and managing the counter staff.

What you’ll do: 

By fulfilling the main mission of this role, you will contribute to all of the 5 pillars of the Group strategy: people-centric, brand-builder, consumer-obsessed, digitally minded, and committed to responsible beauty. 

• Motivate counter staff to meet daily sales goals and review specific goals for focus products 
• Communicate upcoming in-store events and promotions with all counter staff; Maintain a Daily Communication Log – keep everyone informed of prior events and daily priorities; Assign individual counter maintenance duties
• Explore and Execute Networking/Outsourcing opportunities
• Hold regular weekly, bi-monthly, or monthly Counter Meetings to present and discuss counter issues and objectives
• Hire, develop and retain top talent for the Counter. Consistently assess and provide ongoing performance feedback to all levels of Counter team; 
• Scheduling:
  1. Ensure that all counter staff adheres to their permanent schedules; Confirm all hours worked by counter staff and models DAILY to Account Executive
• Sales Goals
  1. Business Manager will be given monthly goals and is expected to tally their daily sales on a Daily Business Record (DBR).  (No commission will be paid without a completed DBR and audited sales.)
• Review Daily Business Record – ensure goals are posted daily and visible
• Report all daily audited retail sales every morning to the Account Executive
• Monitor counter staff productivity weekly. Schedule a meeting with them at the end of the month to discuss any concerns. If necessary, the AE will assist in a formal written warning
• Plan events to promote sell-thru. Touch base with the Store Management (ie. ASM/DM) to plan upcoming events and review any new marketing and merchandising information
• Communicate event request, stock concerns and needs with the Account Executive
• Inventory
  1. Partner with the Operations Manager to ensure adequate stock levels; verify all purchase orders on all levels. Any concerns, immediately notify Account Executive

You are: 

• Detail oriented with strong project management skills 
• Multi-tasker with the ability to manage multiple projects 
• Hands on with the ability to work independently 
• Customer-focused, results-oriented and brand-addicted 
• Genuinely looking forward to new challenges 

You have: 

• 5 years of beauty retail sales and business management experience
• Good interpersonal skills and sales experience
• Ability to create activity and animation
• Strong sales ability and interpersonal skills

We have: 

• Standout brands: Clarins, My Blend
• Distinctive, high-quality products and services 
• A longstanding commitment to social, economic and ecological initiatives 
• Growth opportunities 
• Learning & Development 
• An attractive compensation and benefits package 

If you have a curious mind and are always questioning how things can be done better, the ability to take risks and accept new challenges, join us!