Sales Consultant

The Sales Consultant works with clients to plan and coordinate events that exceed their expectations. This position is client-centered and focused, involving heavy phone contact and detailed follow-up, service, and support in regard to rental equipment and customer appointments.

Essential functions

• Assists with preparation, execution of proposals and rental contracts.
• Assists with renting equipment or arranges for delivery of service to customer.
• May assist with explanations of rental fees and provide information about rented items, such as operation or description.
• Supports the Sales Manager with collecting deposits or payments
• Answers telephone and processes phone orders.
• Recommends rental equipment to customers that best meets their need
• Reserves equipment as requested and maintains rental reservation file.
• Updates and calls overdue list daily and alerts Sales Manager of overdue contracts.
• May fill in or support other positions, when necessary, for smooth operation of the business.

Competencies:

• Excellent customer service skills.
• Excellent communication skills, oral and written.
• Attention to details and problem-solving skills.
• Trouble-shooting and analytical skills.
• Supports Sales Manager in being client-centered and focused.
• Assists with coordination of tent and product movement and storage systems.
• Follows instructions and executes.
• Adaptable to change, even on a moment’s notice.
• Ability to manage conflict; negotiate and resolve issues and concerns.
• Team player.
• Time management and organizational skills.
• Ability to multi-task and be results-driven.
• Ability to maintain a high degree of patience.

Supervisory responsibilities:

• This position does not supervise staff.

Work environment:

• Most work will be indoors with limited exposure to outside elements.
• The job requires constant interaction with the public via phone or in person.
• May work in close proximity to other people, such as when sharing or entering office space.
• Hours worked/scheduled generally 40 hours per week; additional hours may be required as needed.

Physical demands:

• Mostly works in indoor/office environment.
• May work in close proximity to other people, such as when sharing or entering office space.
• May be required to lift occasionally and generally less than 10 lbs.

Required education and experience:

• High School diploma or equivalent.
• Must possess sales and customer relation skills.
• Microsoft Word, Outlook and Excel Advanced knowledge and experience is required. Training on rental software will be provided.
• Excellent communication skills, oral and written.
• Ability to follow instructions and execute accordingly.
• Reliable and dependable with attendance, follow-up and follow through of client and manager requests.

Preferred education and experience:

• Associate’s or Bachelor’s degree.
• Rental software or other system knowledge and experience.
• Previous event coordination experience is a plus (weddings, festivals, etc.)
• Bi-lingual/ability to speak Spanish.
• High degree of flexibility and patience.
• Cooperative and team player
• Maintains a professional personal appearance and demeanor.

Travel required:

• Occasionally to and from job sites.

Job Type: Full-time

Pay: $47,500.00 - $57,500.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay
• Signing bonus

Ability to commute/relocate:

• Norcross, GA 30071: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location