Manager of Retail

• Developing, guiding, and assisting sales staff in achieving sales goals.
• Dedicated to driving the business and maximizing sales results, through the highest level of customer service.
• Ensure all merchandise is handled appropriately and inventory is accounted for and monitored.
• Ensure that all company policies, procedures, and directives are enforced consistently and effectively.
• Ensure all sales related policies and procedures are maintained inclusive of hold tickets, consignments, etc.
• In-depth knowledge of the merchandise, train sales staff on product knowledge.
• Train store team to ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times.
• Ensure displays, fixtures and all visual areas are maintained.
• Monitor with the store manager inventory to control shrinkage, ticketing, and proper/organized storage.
• Oversee execution of stock rotations in a timely and effective manner
• Monitor the movement of all inventory and ensure proper shipment
• Ensure all staff are aware of their responsibilities and duties towards inventory.
• Ensure staff is aware of their responsibilities to Loss/Prevention and adheres by all policies and procedures.
• Collaborate with and support Alterations department in all areas of quality control, inter-store communication, policies/procedures and alterations related paperwork inclusive of alterations tickets.
• Ensure staff is aware of their responsibilities to Alterations and adheres by all policies and procedures.
• Collaborate with and support the Point-of-Sale staff in all areas of register procedure, protocol and policies.
• Ensure staff are aware of their responsibilities to Point-of-Sales and adheres to all policies and procedures.
• Ensure staff are trained in all areas of appropriate register/customer profile/style locator use and maintenance.
• Understand and properly execute all management register functions, inclusive of opening and closing procedures.
• Responsible for supporting the areas of stock, shipping, receiving and protocol and related paperwork such as transfer requests, delivery requests, charge/send requests, merchandise receipts, bag labels, etc.
• Onboarding training for new employees
• Review and approve the store schedules.
• Interview for stores candidates.
• Training program for the store team.

• Minimum 5 years of previous retail experience managing more than 5 stores.
• Strong leadership abilities, and keen problem solving skills.
• Flexible and diplomatic communicator across all mediums, and all levels of the organization
• Strong attention to detail with solid organization skills, and proven ability to multi-task with consistent follow-through
• Proactive nature – willing to act and lead beyond area of expertise, with the ability to adapt quickly to changing priorities.
• Proficient in POS & inventory management systems, as well as Microsoft Office suite (including Excel, Word and PowerPoint)

Salary : $80,000 - $90,000