QSW - Service Manager - Reviewing

ClickJobs.io
Berkshire, CT Full Time
POSTED ON 7/21/2024 CLOSED ON 8/17/2024

What are the responsibilities and job description for the QSW - Service Manager - Reviewing position at ClickJobs.io?

Reviewing Service Manager

Responsible To: Head of Quality Assurance and SafeguardingSalary: £57,940 - £63,616Are you seeking a challenging and fulfilling role? Look no further! Slough Children First are committed to ensuring that all local children are happy, safe, loved, and thriving.

About Slough:

  • They take pride in being one of the most ethnically diverse local authorities in England. In 2021, 64% of our population came from
  • Global majority backgrounds, and an additional 12% were from a white non-British background.
  • Their community boasts one of the youngest populations in the UK, with nearly 28% of residents aged under 18 (compared to 21% nationally).


Slough's Achievements:

Over the past year, Slough have achieved significant progress for their looked-after children. Their strategies, approved by the cabinet, include:

  • The Participation Strategy: Developed in partnership with key stakeholders, this strategy enhances Slough's approach to participation, ensuring that all voices are heard.
  • The Children's Sufficiency (Placements) Strategy: A crucial plan to meet the needs of children in care.
  • The Early Help Strategy: Shaped by input from various stakeholders, this strategy outlines Slough's vision for early help services.


Location Advantage:

  • Situated at the crossroads of the M25, M4, and M40, they are one of the most accessible places to work.
  • Less than 20 minutes by train to Central London, our location offers convenience and connectivity.


Main Accountabilities:

Leadership Support:

  • Collaborate with the Head of Service to provide strong leadership within the service area.
  • Develop a clear vision for achieving positive outcomes for children on child protection plans and those who are looked after.


Conference Management:

  • Administer and chair initial and review child protection conferences as well as statutory reviews for children looked after (CLA).
  • Ensure compliance with relevant legislation and guidance.


Supervision and Support:

  • Provide high-quality supervision and professional support to Independent Reviewing Officers (IROs) and Child Protection Chairs.


Child-Centric Approach:

  • Prioritise the views of children and young people involved in these procedures.
  • Record and act upon their perspectives wherever possible.


Consultation and Advice:

  • Offer consultation, advice, and information to operational staff in Children's Services and other agencies.
  • Address matters related to Child Protection Conferences and CLA reviews.


Strategic Influence:

  • Provide expert advice to inform strategic priorities, development, and improvement activities.
  • Contribute to Slough Children First's (SCF) successful realisation of its vision.


Project Leadership:

  • Take the lead on specific projects that enhance the ongoing improvement and development of the Reviewing Service and align with SCF's vision and priorities.


Challenging the Norm:

  • Challenge effectively at all levels within SCF.
  • Foster a culture of robust and effective challenge to drive continuous improvement.


Conflict Resolution:

  • Address conflicts promptly, seeking resolution at the earliest opportunity.
  • Implement agreed-upon escalation procedures when necessary.


Learning Culture:

  • Embed a culture of learning and reflection within the Reviewing Service.
  • Share insights and learning across the broader SCF community.


Partnership Collaboration:

  • Collaborate closely with partners to ensure their contributions to Child Protection and CLA processes meet the required standards outlined in Working Together 2018 and Care Planning Regulations.
  • Provide a robust partnership challenge when standards are not met.


Safeguarding Participation:

  • Contribute to the operation of the Slough Safeguarding Partnership, actively participating in relevant activities.


Required:

Education, Training & Experience:

As a Reviewing Service Manager, we expect you to bring a wealth of knowledge and experience to Slough's team. Here are the essential qualifications and competencies:

Management Expertise:

  • Significant management experience within children's services.
  • A proven track record of collaborating effectively with various partner organisations to achieve measurable and sustained success.


Change Management and Quality Optimization:

  • Demonstrated success in managing change and optimizing value and quality services through effective service management.


Staff Management Skills:

  • Successful management of staff, including resolving conflicting interests and priorities.


Equal Opportunities and Service Delivery:

  • Evidence of achievement and a clear understanding of equal opportunities in both employment and service delivery.


Collaboration and Stakeholder Engagement:

  • Proven ability to work collaboratively with internal and external agencies, staff, elected members, trade unions, and community groups.


Children's Services Knowledge:

  • In-depth understanding of children's services, including statutory duties, responsibilities, and policy requirements.


Public Sector Acumen:

  • Familiarity with public sector policies and performance frameworks related to services for children, young people, and families.


Professional Qualifications:

  • Professional Social Work Qualification.
  • Up-to-date registration with Social Work England.


Management Qualification:

  • Possession of a relevant management qualification.


PEPS Training:

  • PEPS training or a willingness to complete the training.


General & Specific Knowledge:

Team Leadership and Motivation:

  • Ability to inform, listen, support, and motivate team members.
  • Confidence in challenging inadequate performance or unacceptable behaviour within the team.


Strategic Planning and Execution:

  • Proficiency in translating Service Plans into team plans.
  • Utilize these plans to manage and monitor work effectively.


Process Management:

  • Skill in managing business processes to ensure efficiency and effectiveness.
  • Foster a culture of continuous improvement.


Collaboration and Customer Focus:

  • The ability to collaborate effectively with other services and stakeholders.
  • Identify and implement customer-focused improvements.


Corporate Alignment:

  • Ensure the team actively supports corporate activities and organizational goals.


Information Management:

  • Encourage team members to capture and share information appropriately.
  • Maintain comprehensive case records using IT systems.


Issue Resolution and Adaptability:

  • Deal effectively with current issues as they arise.
  • Demonstrate the ability to adapt within existing plans when necessary.


Risk Awareness:

  • Stay aware of areas of ambiguity and risk within the service context.


Communication Skills:

  • Possess excellent verbal, written, and IT skills to produce clear, literate, and appropriate reports and correspondence.


Why You'll Love Working for Slough Children First

Market Supplement and Retention Reward:

  • Eligible frontline social workers can benefit from a market supplement of up to £5,600 (role-dependent).
  • Additionally, there's a £1,000 retention reward after 18 months for frontline social workers.


Supportive Environment:

  • Enjoy manageable caseloads and clear career pathways.
  • Access excellent training and development opportunities to enhance your skills.


Perks and Benefits:

  • Take advantage of the Tusker personal car lease scheme.
  • Benefit from the Blue Light card, offering discounts at numerous high street and online stores.


Innovative Practices:

  • Embrace our new social work operating model.
  • Explore the use of electric pool cars and bikes.


Recognition and Flexibility:

  • Experience staff recognition and a friendly working environment.
  • Enjoy flexible working and agile practices supported by technology.


Convenient Location:

  • Slough is less than 20 minutes by train to Central London.
  • Our terrific central location near the M4, M40, and M25 ensures accessibility.


Quality of Life:

  • Slough is one of the most diverse places in the country outside of London.
  • Pleasant environments, above-average salaries, and a lower cost of living contribute to an enhanced quality of life for our employees.


#

Salary : $57,940 - $63,616

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