Clerical Clerk

CLERICAL CLERK: $9.00 - $13.00 per hour

Client Services, Inc. (CSI), a Better Business Bureau Accredited call center located in St. Charles, MO, is seeking a career-minded individual to join our team. Representing many of the largest and most sophisticated financial services organizations in the United States, CSI is seeking a personable and highly motivated individual to fill our full-time position as a Clerical Clerk. The Clerical Clerk will process all incoming media correspondence from consumers or clients.

Responsibilities

• Receiving, identifying and processing all incoming consumer correspondence
• Ensuring all sensitive correspondence is handled quickly and in the appropriate manner as outlined by client requirements
• Ensuring correspondence is directed to the proper parties or individuals
• Serving as an internal auditor to make sure the procedure was correctly executed in all areas of responsibility to prepare for client audits
• Completing client spreadsheets
• Working with other departments and employees to meet client deadlines
• Organizing and prioritizing all work to meet set and expected department deadlines on a daily basis
• Performing other administrative support duties, as necessary
• Performing other duties assigned by management, based on the business needs
• Adhering to company attendance requirements, work standards and policies
• Working to an assigned schedule

Qualifications

• Basic computer skills, including knowledge of Microsoft Word and Excel
• Strong comprehension skills with the ability to prioritize and multi task
• Ability to sit and use computer and phone for long periods of time
• Ability to communicate effectively with employees and others you have contact with
• Ability to meet daily company deadlines in a fast-paced environment
• Must have concern for order, quality and accuracy
• Must be flexible, detail oriented and able to work as a team
• Must communicate and work effectively with superiors and colleagues
• Must be accurate and complete tasks by the daily deadline

Client Services, Inc. is committed to equal employment opportunities.