What are the responsibilities and job description for the Receptionist position at Closet Factory?
Join our Closet Factory Team. We have experienced substantial long-term growth, and are therefore searching for another member to add to our close-knit team of individuals. We are looking for an employee who is creative and innovative as well as dedicated and disciplined in their approach to their job.
Our office is fast-paced where no two days are the same. There is a high level of activity, so boredom is not an option. You will handle multiple items simultaneously in a professional and courteous manner, so your ability to multi-task is essential. You will come in contact with many different types of people and help them with their requests, so having a solution-driven mindset is important. There is a team atmosphere in the Office and many challenges are handled as a group. You must also be able to take the initiative to get the job done individually. All clients need to be handled with complete care, so we are looking for those individuals with great customer service skills.
Your responsibilities will include:
- Answering heavy call volume
- Working with a diverse clientele, and handling every phase of their jobs
- Scheduling Design appointments
- Sending out Appointment notifications
- Working with employees in the field
- Responsible for problem-solving and creating resolutions for clients
- Maintaining customer database and inputting information into the computer
Specific requirements:
- Good organization skills and the ability to multi-task
- Computer experience including Salesforce, Word, and Excel, quick to learn new software
- Strong and precise follow-through, attention to detail
- Written and oral communication skills are essential
- Ability to prioritize work assignments, critical tasks, and routine work
- Assist Office Manager with daily tasks
If you are energetic and upbeat, this may be the place for you. Our work environment is casual, energetic, and fun. We recognize people as our most valuable asset and will train you to excel in your position. If you are thinking about taking the next big step in your career, this may be the opportunity you have been waiting for.
Hours: Monday – Friday 9:00 am to 6:00 pm
Rate: Hourly $16.00- $17.50 - plus medical benefits and 401K after a year
Job Type: Full-time
Pay: $16.00 - $17.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Mukilteo, WA 98275: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location