What are the responsibilities and job description for the Manager Inside Sales position at Cloud Software Group, Inc.?
Do you thrive in a startup vibe? Were you built for a small, nimble and dynamic team that's ready to win? If you answered yes, we want to talk to you! ShareFile is now going back to our roots as a standalone business unit to focus on our SaaS business-an area where we see growth potential. This business unit is unique, and we certainly aren't afraid to stand out from the crowd and tackle the bigger competitors.
As the Inside Sales Manager, you will have a seat at the table with our sales leaders and executive team to create & drive $200M business realizing double digit growth in a fast growing market. Your goals: grow & develop a team of Territory Managers, leading them to achieve aggressive year-over-year growth targets. Be a Servant Leader: create a culture of unselfish, dependable, trustworthy, team-oriented, and honest leadership that places the development of your people and the team at the forefront.
Role Overview:
Now, let's get to the details.
We're looking for a proven leader who demonstrates knowledge of how to build sales teams and motivate inside sales professionals with diverse backgrounds and experience levels.
This includes:
Consistent attainment of sales targets
Forecast Management: Partner with your Sales Director to capture weekly forecast and track progress including identification of weekly risks and strengths based on pipeline, coverage, create, trials, conversions, and other critical KPIs.
Quarterly Sales Cadence: Coach your team to monthly & quarterly closing activities. Assist with post close responsibilities including supporting & participating in quarterly business reviews with Sales.
Strategic Planning: Ensure your team achieves aggressive YoY growth targets across the small line sized customers (less than 50 employees)
Customer Satisfaction: Coordinate resources during the pre-sale and post-sale/adoption process
Talent Development and Retention: Attract, develop, retain, and promote top talent, while continuing to achieve quarterly sales targets
Forecast Management: Partner with Sales Executive and own process to capture weekly global forecast and track process including identification of weekly risks and strengths based on pipeline, coverage, create, trials, conversions and other critical KPIs.
Quarterly Sales Cadence: Own monthly & quarterly closing activities. Support post close responsibilities including supporting & participating in quarterly business reviews with Sales.
Stakeholder Engagement - Establish a regular engagement cadence with critical cross-functional stakeholders such as IT, Sales Systems, Finance, Compensation, Enablement, and BI to serve as the voice of Sales providing requirements, influence solutioning and shepherd execution as needed.
Sales Troubleshooting - Assist in troubleshooting of operational issues as they surface; propose changes to systems and processes to fix root causes.
Your Superhero Uniform Includes:
7 years of experience in SaaS sales with history of success
2 years of experience in sales management (preferred)
4-year college degree or equivalent industry experience
Your Superhero Strengths Include:
Developed understanding of sales techniques and strategies
Strong analytical, strategic, and critical thinking ability
Understands SaaS technology and industry, customer, and market trends
Leads and implements process improvements beyond scope of your current role
Ability to lead through ambiguity, drive a growth mindset, and deliver difficult messages while emphasizing a positive, future-oriented perspective
About Us:
Citrix and TIBCO recently merged to create Cloud Software Group, now one of the world's largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done - from anywhere. Members of our team will tell you that we value diverse lived experiences, passion for technology, and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud.
Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications.
If you need a reasonable accommodation due to a disability during any part of the application process, please contact us at (800) 424-8749 or email us at for assistance.
Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.
