What are the responsibilities and job description for the Revenue Operations Associate position at Cloverleaf?
Cloverleaf is looking for a part-time (15-20 hours/week) Revenue Operations Associate to join their team in a hybrid, Cincinnati-based role!
The Role
The Revenue Operations Associate is an entry-level, hybrid role that combines systems and support needs, and works collaboratively with multiple teams to support our Go-to-Market (GTM) motions. Detail-orientedness and a effective communication skills are critical to this role, as this person will be following up on leads, discovering new leads, and communicating with prospective customers through chat, email, phone, and video calls. This Associate supports the Sales, Marketing, and Customer Success teams as a part of the Revenue Operations team, and reports to the Revenue Operations Manager.
Who We Are
Cloverleaf is on a mission to unleash people to do their best work by building thriving teams. Our SaaS platform sends personalized, automated coaching to teams inside some of the world’s most valuable brands. This coaching is based on deep psychology research, unique to each individual’s strengths and blindspots. Don’t just take our word for it - see what people are saying in our G2 reviews.
We believe that people should be passionate and engaged with the work that they are doing, starting with our own team.
What You'll Do
Revenue & Sales Operations Administration (50%)
- Work with RevOps Team to identify opportunities for lead and sales process improvement
- Create reports as needed by the Revenue Operations Manager, VP of Sales, or other leadership based on CRM data
- Develop and maintain documentation of revenue operations processes and procedures
- Recommend improvements for gathering event-based leads based on input from prospective customers
- Assist with data cleanup and ongoing data maintenance
Sales Development (40%)
- Learn the sales process at Cloverleaf and support the Account Executives (AEs) where needed identify and optimize efficiencies
- Monitor all unassigned leads for Ideal Customer Profile (ICP) fit and/or engagement activity and assign to AEs as appropriate
- Offer a “sales-assist” to all unassigned leads with growth potential
- Partner with sales and marketing, to reach out to leads from events, tradeshows, and online events and connect them to the appropriate Account Executive
Administrative Support (10%)
- Support events, sales, and marketing logistics in-office as needed
Hourly rate for this role is $20.20-22.12, depending on experience, education, and skillset.
Salary : $20 - $22