What are the responsibilities and job description for the Billing Specialist position at CM.com?
Job Description:
Imagine a world where every interaction feels effortless. That's what we strive for at CM.com.
We're a global tech company, publicly traded, and growing. You might already know us from those seamless SMS or WhatsApp messages you receive, the tickets you effortlessly grab for that upcoming festival, pay for anything with our payment solutions, or even through chatting with the helpful AI chatbot for support. We're passionate about empowering businesses to deliver incredible experiences to their users, designed to revolutionize how businesses connect with their customers.
Although our work may be highly technical, our people are the spark that ignites innovation. We're a collective of ambitious minds, fueled by a passion for technology and a dedication to making a difference. Since 1999, our philosophy has remained the same: “Do what you love, do what you’re good at, and contribute”.
To achieve this mission, we are looking for a Billing Specialist with strong accounting skills who can accurately manage all outgoing invoices.
What You'll Do
This is an exciting opportunity for someone who enjoys making a direct contribution to increasing the company’s revenue. As a Billing Specialist, you will work with a team to manage the global billing platform. Your main responsibilities will include preparing, creating, and sending out client invoices.. This involves a complex invoicing process as each client and invoice is different. You must be able to oversee the entire invoicing process. Apart from that, you will also be responsible for accurate and complete revenue allocation for financial forecasting and reporting purposes
In addition, you will:
- Determine the agreements with each client and handle any exceptions.
- Address incoming customer inquiries, disputes, and complex billing issues.
- Monitor deadlines, maintain internal communication, and ensure smooth administrative processes.
- Manage and oversee finance completeness checks related to contracts, pricing, and subscriptions.
- Provide regular and accurate reports of billing data.
- Ensure the tax process runs smoothly.
Furthermore, you will assist in projects focused on automation and improving the billing and collection platform to support the company's future growth
In this role, you will report to the Lead Billing & Collections. You will also collaborate closely with the other three Billing specialists and other teams within the Finance department.
Requirements:
You connect with us, if you have:
- Bachelor in Finance / Accounting /Business Administration or comparable;
- A minimum of 2 years OF relevant working experience in billing, accounts receivable or other relevant accounting position(s);
- Knowledge of invoice / AR processes and modules is strongly preferred;
- Practical experience with accounting software is a pre;
- Very accurate and detail-oriented;
- High level of critical thinking and logical analysis;
- excellent communication skills, in English (fluent) and Dutch (strongly preferred);
- A resilient mindset, the ability to find creative solutions to problems and challenges.
Benefits of working @CM.com
Your journey starts with the 3-day Global Onboarding at our Breda HQ. It's your fast track to CM.com awesomeness. Dive deep into our culture, connect with fellow game-changers, and get ready to join informative sessions, practical workshops, and great fun.
As a Club Member, you'll unlock a world of incredible benefits:
- Fuel your mind: Daily healthy lunches and snacks to keep you energized.
- Effortless commutes: Shuttle mobility cards and company cars get you where you need to be.
- Invest in your future: A solid pension plan.
- Take your time off: 25 vacation days with the option to buy 10 more to provide peace of mind.
- Own your success: Become a shareholder with our Employee Share Purchase Program.
- Level up your skills: Udemy, CM Academy, and exclusive Meetups with thought leaders to ensure you're always learning and growing.
- Life's a party: Weekly drinks, board game nights, karaoke throwdowns, yearly ski trip, and more! We have something for everyone.
Here, diversity is our superpower. We celebrate every member, regardless of age, background, or beliefs. At CM.com, everyone gets VIP access – because together, we rock!