What are the responsibilities and job description for the Dispatcher position at Coach / Megabus?
Dispatcher Full-time
Location: Landover, MD
Compensation: $22.00-$25.00 per hour
Coach USA/ Megabus, a leader in the transportation industry, is seeking qualified candidates to take on the role of Dispatcher at our central dispatch window. This position is the heartbeat of our daily operation and requires exceptional communication, problem solving, and customer service skills. Must be flexible to work long shifts in either the day or the night.
What We Offer:
- Competitive wage based upon experience and certifications
- Full benefits package (medical, dental, vision, short term disability, Life insurance, 401K)
- Uniform allowance
- Competitive Wages
- Paid time off and holidays
- Direct Deposit Available
- Caring Management team
Requirements:
- Assign drivers and buses
- Update and monitor GPS route/equipment status
- Monitor on-time performance
- Check driver’s credentials and logbook
- Monitor compliance hours
- Inspect and sign DVIR
- Report all accidents/incidents to Safety Director/Operations Manager/General Manager
- Generate and sort loading manifests for drivers and stops
- Assist customer service, central support and customers through phone or email
- Assist Elizabeth, NJ and West Hampton, NJ locations with bus/driver reliefs
- Communicate delays or updates with field staff
- Communicate with maintenance on breakdowns, defects and PMs
- Transfer and receive information from shift to shift
- Other duties as needed
Qualifications:
- At least 1 to 2 years previous driving and/or dispatching experience or 5 years of transportation industry preferred
- Ability to multitask and trouble shoot in a high pace environment
- Available on weekends, holidays, days and nights
- Exemplary communication and customer service skills
- Knowledgeable in data entry, internet usage, email, Microsoft Office, Excel and web-based routing/GPS programs
- A clear understanding of e-log’s
- The ability to possess and maintain CDL- A or B License with Air Brakes and Passenger Endorsement
Coach USA, INC. would love to discuss your qualifications for this position.
To learn more about your next big career change! APPLY NOW!
Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $22 - $25