What are the responsibilities and job description for the Lead Supervisor position at Coach Outlet Store?
Overview: We are seeking a Lead Supervisor to join our team. The ideal candidate will have strong leadership skills and a background in retail sales. This position offers the opportunity to oversee and guide a team in a dynamic retail environment. Duties: - Supervise and motivate team members to achieve sales targets and provide excellent customer service - Train new employees on sales techniques, product knowledge, and company policies - Monitor inventory levels and assist in restocking merchandise - Resolve customer complaints or issues in a professional and timely manner - Conduct performance evaluations and provide feedback to staff - Ensure store cleanliness and organization for optimal customer experience Requirements: - Fluent in English; proficiency in Spanish or other languages is a plus - Previous experience in retail sales or customer service - Strong communication skills to effectively interact with customers and team members - Knowledge of retail math for handling transactions and managing inventory - Ability to lead by example, inspire teamwork, and drive sales performance This position offers competitive pay, opportunities for career advancement, and the chance to make a positive impact on both customers and team members. If you are a motivated individual with a passion for retail leadership, we encourage you to apply for the Lead Supervisor role.
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Bereavement leave
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Parental leave
- Referral program
- Retirement plan
- Store discount
- Tuition reimbursement
- Vision insurance
Compensation package:
- Employee stock purchase plan
- Hourly pay
- Monthly bonus
- Profit sharing
Experience level:
- 2 years
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Asheville, NC 28806 (Required)
Ability to Relocate:
- Asheville, NC 28806: Relocate before starting work (Required)
Work Location: In person
Salary : $20