Sr. Manager, IT Vendor Management Office

The Vendor Management Lead (VML) reports to the head of VMO and heads the Vendor Management capability. The VML’s primary objectives is to realize and enhance vendor deliverables of IT by optimizing the relationship between Tapestry and our strategic vendors through a federated matrixed team of Vendor Engagement Managers (VEM). This role will also partner closely with the VMO Sourcing capability manager, currently supported by an external consultant, and additionally will provide guidance to the Vendor Management Asia (VMO-VMA) counterpart.

The successful individual will leverage their proficiency in vendor management and or related discipline to...

• Partner with Head of VMO to set strategic direction for the Vendor Management capability
• Develops Vendor performance goals and incorporate into contracts
• Research, identify and implement best-practice methodologies to extract value from strategic vendors
• Provide educational resources for internal staff members who are charged with executing vendor management activities.

• Establish and/or approve internal and external policies, standards and processes for vendor interaction
• Manage the maintenance/enhancement of tools for use in vendor management, including vendor tracking, analytics and performance management tools (scorecards and dashboards)
• Provide disposition guidance of work demand intake process

The accomplished individual will possess...

• 7 years of IT with at least 5 years of work experience in IT Vendor Management
• Strong understanding of digital platforms and technologies
• Keeps up-to-date with Technology and Vendor Management trends
• Strategic thinker with demonstrated success driving innovation from vision to execution delivering tangible business results
• Ability to inspire and partner with diverse individuals at all levels of the organization in a global, highly cross-functional and matrixed environment
• Self-directed, resourceful, and adept working in ambiguous environments
• Strong project management and problem-solving skills
• Excellent written and verbal communication skills
• Global experience preferred / collaborating with remote teams such as, shared services and offshore models.

• Review/assign BOW (Book Of Work) with VMO-VMA for Asia

• Manage vendor relationships ensuring Strategic vendor are actively being managed by their VEM
• Provide executive level monthly Vendor performance reports for the Stewardship Meeting

• Track and report on vendor financials, risk, compliance and performance
• Provide oversight to vendor audits as required

Our Competencies for All Employees

• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
• Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
• Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Our Competencies for All People Managers

• Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
• Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
• Managerial Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. #LI-JV1 Visit Tapestry, Inc. at http://www.tapestry.com/