Inside Sales Associate

SUMMARY
This Inside Sales Associate is a contract position.
Under general supervision, this position is responsible for establishing and achieving sales goals through lead generation and sales funnel management in support of the Company’s overall strategic plan. The position is focused on existing customer base for upgrading and new business opportunity optimization, across all product lines, which include distributors, hospital chains, physician offices, alliances and group purchasing organizations.
ESSENTIAL DUTIES AND RESPONSIBILITIES

• Identify regional account sales opportunities and generate interest from them. Targets include individual hospitals, regional IDNs and associated physician offices covered under national GPO/health system contracts as well as hospitals, IDNs and associated physician offices covered under regional health system contracts.
• Identify new opportunities in the US, across all markets by leveraging tele-sales or emailing campaign efforts to develop and grow sales opportunities for the Regional Directors
• Meet established KPIs for the position.
• Establish, develop, and maintain a cadence of communication with our distribution partners as well as our Regional Directors, utilizing CRM, to provide new business leads and opportunities.
• Identify opportunities for legacy account upgrades and expansion.
• Conduct monthly business reviews with Corporate Accounts Director
• Plan and coordinate the activities of Inside Sales and all efforts, communicated thru CRM
• Monitor market, customer and competitor trends and advise management on methods to improve company competitiveness. Provide feedback to assist in increasing market share for the company.
• Support sales team success through active sharing of ideas, techniques and approaches.
• Implement sales and marketing programs as directed by Company management. Provide regular sales reports, forecast and other communication to sales management.
• Maintain a superior level of knowledge of the applications related to Company products.
• Demonstrates commitment to the development, implementation and effectiveness of CSI’s Quality Management System per ISO, FDA and other regulatory agencies.
• Candidate will have a solid understanding of lead generation utilizing tele-sales or email campaigns.
• Optimize the integration of CRM Data with Digital Marketing Automation to generate customer awareness and new business leads.
• Perform other duties and projects as assigned.

*
QUALIFICATIONS*

• Organization Agility – Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the cultures of organizations; understands the origin and reasoning behind key policies, practices, and procedures.
• Informing – provides the information people need to know to do their jobs and to feel good about being a member of the team, unit and/or organization; is timely with information.
• Problem Solving – uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis.
• Customer Focus – Is dedicated to meeting expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvement in products and services; establishes and maintains effective relationships with customers and gains their trust and respect.
• Business Acumen – Knows how business work; knowledgeable in current and possible future policies, practices, trends, technology and information affecting his/her business and organization; knows the competition.
• Negotiating – Can negotiate skillfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships; can both be direct and forceful as well as diplomatic; has a good sense of timing.
• Team and Corporate Orientation – Ability to work in the interest of all of CSI. Additionally, a successful individual will need to align and coordinate the activities for CSI at multiple levels; IMRs, Distributors, Marketing, etc. Being able to consider the implications for these various areas and determining the best course of action will require the ability to understand complex situations and coordinate efforts across multiple organizational resources.
• Must have a general understanding of applicable regulatory requirements related to Medical Devices and In Vitro Diagnostics with increasing knowledge through internal training.

*
EDUCATION and/or EXPERIENCE*

• One to three years of experience with lead generation, tele-sales or email campaigns
• Knowledge of sales methods and techniques in the diagnostics market.
• Demonstrated strategic selling ability, basic understanding of the sales process and cycle

*
LANGUAGE SKILLS* (Optional)

• The ability to communicate articulately, in English, both verbally and in written materials is required.

Job Type: Contract