What are the responsibilities and job description for the Account Manager position at Coastline?
Account Manager
Type: Salaried
Location: Remote in TX, NV, MO, IN, PA, IL
Travel: Up to 50% to driving school locations
About Coastline: Coastline Academy is the largest behind-the-wheel driver education company in the United States, currently operating in 8 states and growing. We are a people-first, technology-centric company with a focus on transparency and efficiency. Our mission is to rid the world of car crashes by teaching students to be safe and confident drivers for life. Coastline is actively purchasing existing driving schools throughout the United States and integrating them into the Coastline platform.
Position Summary: We are seeking a highly organized and proactive person to join our team. This individual will play a critical role in ensuring the seamless integration of acquired companies and their employees into Coastline's existing systems and processes. This person will become a product expert on Coastline's proprietary Dash software and other commonly used software platforms in the driver education industry. They will manage onboarding processes for acquired employees, provide training on Coastline policies and procedures, and assist sellers during the ownership transition.
Key Responsibilities:
- Act as the primary point of contact for sellers and their employees post-transaction, addressing any questions or concerns related to integration into Coastline Academy
- Develop a deep understanding of Coastline Academy's systems and processes to provide accurate and helpful information to sellers and their employees
- Communicate effectively and professionally with acquired company employees to ensure a smooth onboarding process
- Become a product expert on Coastline's proprietary Dash software and other commonly used software platforms in the driver education industry and conduct training
- Help to transfer existing contracts and services from acquisitions to Coastline
- Collaborate with internal teams to ensure smooth transitions and integrations
- Apply basic financial knowledge as needed during the integration process
Job Requirements:
- 2 work years of experience in an account management, sales role or similar experience
- Strong communication skills, a service-oriented mindset, and a willingness to assist and support others
- Detail-oriented and organized with the ability to manage multiple projects simultaneously
- Tech-savvy: Proficiency in Slack, Google Workspace, and Microsoft Office Suite.
- Comfortable working remotely and independently, with the ability to collaborate effectively with remote teams
- Basic knowledge of accounting and finance principles
- Proficiency in Microsoft Office Suite, Google Workspace, and Slack
- Strong interpersonal skills and the ability to build relationships
- Adaptable and able to thrive in a fast-paced environment
- Problem-solving skills with a can-do attitude
- Willingness to travel intermittently as required
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A supportive and collaborative work environment
- The chance to be part of a mission-driven company transforming driving education
We are an Equal Opportunity Employer. That means that we support diversity and inclusion and do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal or state law or local ordinance.
