What are the responsibilities and job description for the Service Desk Manager position at Codeworks, L.L.C.?
Codeworks is an IT Services firm in SE Wisconsin, known for our strong commitment to quality and for our direct client relationships.
Who We're Looking For!...
A Service Desk / System Engineering Manager! For a Direct Hire Remote role but must be based out of their Pewaukee, Wisconsin location.
Summary
The Manager, System Engineering position is responsible for several areas to include: desktop engineering, server engineering, managing the relationship with our help desk vendor, and for end user support.
The role ensures these teams are providing engineering and support at or above the expected levels that the organization has established and to coordinate efforts with other leaders in IS to drive continuous improvements in both pro-active and re-active services and support.
Qualifications:
- Bachelor's Degree in Information Technology or related field. Will consider combination of education and experience in lieu of a degree.
- At least 4 years related technical experience.
- At least 4 years related leadership experience.
- ITIL v3 Foundation Certification preferred.
Local candidates to Milwaukee area will be given priority. If you feel that you meet the qualifications listed above, please forward your resume in Word format to .
About CODEWORKS:
Headquartered in Milwaukee, WI with an office in Madison, WI-Codeworks has over 25 years of experience serving Fortune 1000 companies in Wisconsin as well as our client's national locations. Our recruiting team is extremely good at evaluating, advising, and connecting IT professionals with new opportunities that will satisfy their expectations both in salary and opportunity for growth.
For more information, please visit our website at: .
For priority career/job posting updates, please follow us on Twitter: @CodeworksIT
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