What are the responsibilities and job description for the Onsite IT Technician position at CodexIT?
We are a small, fast-growing Healthcare Managed Services Technology company.
We are looking for an experienced IT professional that will be a good fit for our team. Must have 2-3 years experience.
The ideal candidate will be a professional that takes pride in their work, will see a job through to the end, is able to balance multiple client requests, and can collaborate with the rest of the team to resolve our clients' issues.
What's involved:
- IT support for our client base including hardware, software, and diagnostic equipment integration
- Use ConnectWise to manage requests, resolutions, and time.
- Follow client requests from beginning to end and ensure the work is performed to the clients' satisfaction.
- Organization and detail-orientation are an absolute necessity for this position.
- We are handling very BUSY healthcare clients and EXCELLENT COMMUNICATION SKILLS, phone etiquette, and grammatically-correct email correspondence are a must. Our healthcare client base expects the best and we strive to always deliver the same.
- Working onsite as needed.
Skills:
- Windows Workstation Configuration, Support & Troubleshooting
- Windows Server Active Directory Basic Support & Troubleshooting
- Terminal Server/Remote Desktop Server Basic Support & Troubleshooting
- CrowdStrike AntiVirus Configuration & Support
- Ability to quickly become proficient with the Electronic Health Records software in our field
Benefits:
Salary is commensurate with experience
Health, Dental, Vision, 401k w/ match & Profit Sharing
*Submit cover letter, resume, and salary requirements.
We are looking forward!
Job Type: Full-time
Pay: $50,000.00 - $75,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- On call
- Weekend availability
Experience:
- Help desk: 2 years (Required)
- ConnectWise Manage: 2 years (Preferred)
Work Location: Multiple Locations