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Customer service representative

Coforge
Charleston, WV Full Time
POSTED ON 5/11/2024

We at Coforge are seeking Customer Service Representativewith below mentioned skill-set and who can work onsite from Charleston, WV location.

Location : Charleston, WV

Mode of Hire : Full Time

Skills Required :

1-2 years of Customer services experience .

Providing an excellent customer experience via phone

Negotiating and completing save / service order requests from customers.

Working with customers patiently, tactfully, and efficiently

Accurately informing customers of various fees and adjustments.

Providing options to the customer based on product and service needs.

Active listening skills. Promoting and / saving products and services

Ability to follow tactical call flows to optimize the customer experience.

Last updated : 2024-05-11

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