Field technician

Job Title : Field Engineer 4 / Field Tech

Shift : 08 AM to 05 : 00 PM

Location : Wilmington, MA 01887

Duration : 12 Months

Pay : $20-$22 / -Hour

Job Description :

As a Field Engineer 4, you will work in a highly directed environment.

Your assignments will include repair activities such as replaceable unit swapping, image loading, and unit testing using a detailed script.

You will also perform other non-troubleshooting duties.

Direction will be provided by script, help desk or service desk in a Next Business Day (NBD) and / or Same Business Day (SBD) service delivery environment.

Responsibilities :

PLS Support for calls such as Dell Client Transformation Services calls, installing and servicing PCs, and PC peripherals and / or electronic equipment

Takes service calls and performs incident specific activities as directed by Help Desk, Service Desk or script

May perform routine installs, moves, adds and changes as part of a directed team, including :

Complex desktop and laptop break fix work

Whole unit replacement

Simple desktop printer fixes

Load software with a script

General Job Information :

Candidate will be taking PC hardware break fix calls at various locations.

Must have reliable transportation.

Must be able to complete required product training.

Required Skills : DELL Desktop PC,

DELL Desktop PC,

Install / Support, Expert

A Certification

Last updated : 2024-10-07

Salary : $20 - $22