Business Solutions Manager / Analyst

Business Solution Manager/ Analyst

Cognizant Interactive

Cognizant is a strategic partner to the Fortune 2,000, helping the world's most influential companies to build software and solutions, empowering our clients' businesses and enabling their competitive advantages.

Cognizant Interactive helps clients reinvent products, experiences and business models to create new value, differentiation and drive revenue in the digital economy. We take an Experience centered approach which uses human insights to take ideas from vision to outcome and building end to end experience led solutions that enables brands to transform their customer and employee experiences using design, marketing and commerce capabilities

Job Summary

Cognizant is looking for a Business Solution Manager/ Analyst with 10 of experience in developing customized product for our clients. The role is expected to drive technology discussions and analyze the current landscape for gaps in addressing business needs. Cognizant needs a motivated individual to challenge the status quo and provide thought leadership/best practices to enhance our current services and technologies.

An ideal candidate is someone who enjoys working in a fast paced, collaborative environment. Someone that values the “team” and leverages the opinions and expertise of their teammates to deliver quality.

This role is a liaison between the people taking decisions about a product/solution and the people developing it. A BA/PO usually perform activities, such as:

• Gather the customer needs.
• Define and order the Product Backlog.
• Plan how to realize the Backlog together with the team.
• Decide when the product increments can be released to the customers.

Day-to-Day Responsibilities:
Lead or participate in multiple meetings/ discussion to elicit requirements, managing project scope

Elicit requirements from internal external stakeholders, clearly document business, functional and systems requirements

Document project artefacts post discussions with stake holders, Business Requirement Document, Functional Requirement Document and GAP analysis.

Identify, create, and facilitate story mapping sessions in sync with user journey, track use cases and features pertaining to epics.

Solutioning epics and documenting user stories, (Functional and Technical) adhering to solution/product criteria, and from the end user perspective.

Document and produce a healthy backlog with a list of user stories, and categorize them into respective MVP's or sprints

Lead/Participate refinement session, educate stakeholders, architects, and developers, resolve their queries or concerns, and get the buy-in on the acceptance criteria.

Schedule connects with Product managers/owners to prioritize stories and estimate with relative sizing and map the stories in the subsequent sprints.

Identify Risks, dependencies if any, and notify the same to stakeholders, document risk mitigation plan

Collaborate closely with developers to implement the requirements, provide necessary guidance to testers during QA process

Identify improvement opportunities, provide key inputs to UX team on designs from user experience perspective

Create and maintain issue logs, meeting minutes, meeting schedules, project summaries and updates.

Lead agile ceremonies in absence of Scrum master- Daily Scrum, Sprint planning, Sprint review and retro

Key Qualifications:
Prior experience working in a business analyst role (preferably digital engagements)

MBA or equivalent from a primier Business school, post gradution

Strong business analysis skill

Good communication skills

Excellent documentation skills

Fair amount of digital domain knowledge

Project management, Scrum Master, Exposure to delivery management topics, Experience in digital project covering (Omnichannel – web/mobile, DXP, Content solutions, Customer Experience / Employee Experience transformation)

Employee Status : Full Time Employee
Shift : Day Job
Travel : No
Job Posting : Jul 29 2022

About Cognizant Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @USJobsCognizant.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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