Account Manager
Job Posting for Account Manager at Colonial Life
Company Description
Colonial Life & Accident Insurance Company is a market leader in benefits education and delivery, providing critical support to America’s workers and their families in times of unexpected events. The company offers disability, life, accident, critical illness, cancer, dental, and vision benefits that protect millions of customers and their families. Colonial Life is known for its innovative enrollment technology and exceptional customer experience. Connect with us on Facebook, Twitter, and LinkedIn for more information.
Role Description
This is a full-time on-site role for an Account Manager at Colonial Life in Gadsden, AL. The Account Manager will be responsible for managing a portfolio of clients, developing and maintaining strong relationships, and providing outstanding customer service. The Account Manager will also be responsible for delivering benefits education to clients, assisting with enrollment processes, and resolving any customer issues or inquiries.
Qualifications
- Strong interpersonal and communication skills
- Excellent customer service and relationship management abilities
- Organizational and time management skills
- Ability to work independently and as part of a team
- Attention to detail and problem-solving skills
- Proficiency in Microsoft Office Suite
- Prior experience in account management or customer service is preferred
- Bachelor's degree in business or a related field is a plus
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