What are the responsibilities and job description for the Community Coordinator (CC) position at Colorado State University?
Classification Title
Temporary Hourly
Employment Category
Temporary
Is this an Hourly position?
Yes
Work Hours/Week
0-40
Overtime Eligible?
Yes
Position Location
Fort Collins, CO 80523
Does this position qualify for hybrid or remote work?
No
Description of Work Unit
Housing and Dining Services
Housing & Dining Services (HDS) is a multifaceted auxiliary organization responsible for management of on-campus housing facilities, residential dining, conferences, and the CSU Mountain Campus. Other areas within HDS include the RamCard, communications, sustainability, facilities, human resources, technology services, workplace inclusion, talent management, outreach, and business services. Approximately 450 full-time staff and 1,700 hourly and student staff serve the nearly 8,000 students who live on campus, as well as numerous campus and community guests. We strive to provide our residents and guests with safe living environments, quality dining, and exceptional co-curricular experiences. We accomplish this through sound fiscal and operational management strategies, and an emphasis on the development of programs and services that are designed to enhance personal growth and global engagement. Our staff exemplify our values of customer first service, commitment to students and staff, integrity, respect and teamwork, inclusiveness and diversity, innovation, and stewardship in support of the CSU Principles of Community. University Housing works to create a safe and supportive on-campus living and learning environments for approximately 6,000 CSU students.
Univerity Housing
University Housing works to create safe and supportive on-campus living and learning environments for approximately 6,000 CSU students. The University Housing Team fosters a residential environment that fulfills the goals and vision of the Office of University Housing mission statement: We strive to create vibrant and inclusive communities throughout students’ on campus housing experience which enhance learning, personal and social growth, and global engagement.
Working at CSU
Founded in 1870 as the Colorado Agricultural College, Colorado State University is now among the nation’s leading research universities. Fort Collins is an award-winning city located on the Front Range of the Rocky Mountains with the foothills and 14,000-foot peaks visible to residents. Easy access to hiking, skiing, rafting and other outdoor sports is a great advantage to CSU students, faculty and staff.
CSU’s Commitment to Campus offers employees a healthy work-life balance through a wide variety of programs, discounts, and special benefits. This includes Employee Study Privilege (nine free credits per year available through CSU, CSU Global, CSU Online Plus, and University of Northern Colorado), Family Tuition Scholarship Program, Discounted Veterinary Care, Wellness Membership Discounts, Volunteers in Public Schools Leave Program, Athletic Ticket Discounts, and much more! Visit www.facultyandstaff.colostate.edu to learn more about working at CSU.
CSU Land Acknowledgement
Colorado State University acknowledges, with respect, that the land we are on today is the traditional and ancestral homelands of the Arapaho, Cheyenne, and Ute Nations and peoples. This was also a site of trade, gathering, and healing for numerous other Native tribes. We recognize the Indigenous peoples as original stewards of this land and all the relatives within it. As these words of acknowledgment are spoken and heard, the ties Nations have to their traditional homelands are renewed and reaffirmed.
CSU is founded as a land-grant institution, and we accept that our mission must encompass access to education and inclusion. And, significantly, that our founding came at a dire cost to Native Americans and peoples whose land this University was built upon. This acknowledgment is the education and inclusion we must practice in recognizing our institutional history, responsibility, and commitment.
Housing & Dining Services (HDS) is a multifaceted auxiliary organization responsible for management of on-campus housing facilities, residential dining, conferences, and the CSU Mountain Campus. Other areas within HDS include the RamCard, communications, sustainability, facilities, human resources, technology services, workplace inclusion, talent management, outreach, and business services. Approximately 450 full-time staff and 1,700 hourly and student staff serve the nearly 8,000 students who live on campus, as well as numerous campus and community guests. We strive to provide our residents and guests with safe living environments, quality dining, and exceptional co-curricular experiences. We accomplish this through sound fiscal and operational management strategies, and an emphasis on the development of programs and services that are designed to enhance personal growth and global engagement. Our staff exemplify our values of customer first service, commitment to students and staff, integrity, respect and teamwork, inclusiveness and diversity, innovation, and stewardship in support of the CSU Principles of Community. University Housing works to create a safe and supportive on-campus living and learning environments for approximately 6,000 CSU students.
Univerity Housing
University Housing works to create safe and supportive on-campus living and learning environments for approximately 6,000 CSU students. The University Housing Team fosters a residential environment that fulfills the goals and vision of the Office of University Housing mission statement: We strive to create vibrant and inclusive communities throughout students’ on campus housing experience which enhance learning, personal and social growth, and global engagement.
Working at CSU
Founded in 1870 as the Colorado Agricultural College, Colorado State University is now among the nation’s leading research universities. Fort Collins is an award-winning city located on the Front Range of the Rocky Mountains with the foothills and 14,000-foot peaks visible to residents. Easy access to hiking, skiing, rafting and other outdoor sports is a great advantage to CSU students, faculty and staff.
CSU’s Commitment to Campus offers employees a healthy work-life balance through a wide variety of programs, discounts, and special benefits. This includes Employee Study Privilege (nine free credits per year available through CSU, CSU Global, CSU Online Plus, and University of Northern Colorado), Family Tuition Scholarship Program, Discounted Veterinary Care, Wellness Membership Discounts, Volunteers in Public Schools Leave Program, Athletic Ticket Discounts, and much more! Visit www.facultyandstaff.colostate.edu to learn more about working at CSU.
CSU Land Acknowledgement
Colorado State University acknowledges, with respect, that the land we are on today is the traditional and ancestral homelands of the Arapaho, Cheyenne, and Ute Nations and peoples. This was also a site of trade, gathering, and healing for numerous other Native tribes. We recognize the Indigenous peoples as original stewards of this land and all the relatives within it. As these words of acknowledgment are spoken and heard, the ties Nations have to their traditional homelands are renewed and reaffirmed.
CSU is founded as a land-grant institution, and we accept that our mission must encompass access to education and inclusion. And, significantly, that our founding came at a dire cost to Native Americans and peoples whose land this University was built upon. This acknowledgment is the education and inclusion we must practice in recognizing our institutional history, responsibility, and commitment.
Search Contact Email
George.Guardado@colostate.edu
Position Summary
The Community Coordinator (CC) is a live-in, paraprofessional staff member that serves the residents of University Housing’s apartment communities. CCs build a community in their assigned area, inclusive of all students and their partners/spouses, children, and other live-in
residents. CCs provide intentional programming throughout the year to support community building and help residents create and sustain connections with their neighbors and the broader CSU and Fort Collins communities. Within this position, CCs engage in critical thinking and problem-solving to address community needs, and to provide support to residents. The CC
position is a 15 hour per week position, plus on-call duty responsibilities. CCs may fulfill additional hours during training periods and depending on the time of the year. CCs serve in an on-call duty rotation.
Compensation includes:
residents. CCs provide intentional programming throughout the year to support community building and help residents create and sustain connections with their neighbors and the broader CSU and Fort Collins communities. Within this position, CCs engage in critical thinking and problem-solving to address community needs, and to provide support to residents. The CC
position is a 15 hour per week position, plus on-call duty responsibilities. CCs may fulfill additional hours during training periods and depending on the time of the year. CCs serve in an on-call duty rotation.
Compensation includes:
- One apartment (studio, one, or two bedrooms, depending on community and unit availability) within the assigned community, which is available to CCs beginning the last weekend of July, until the last week of July the following year
- Apartment units in Aggie Village (studio) and International House (one-bedroom) are designated single student spaces; staff may not have live-in guests/partners/families in these units
- Apartment units in Aggie Family and University Village (two bedroom) are family units; staff may have live-in guests/partners/families in these units § CCs who serve on-call/on-duty on University-sanctioned holidays receive an hourly rate of the current minimum wage.
- Remuneration may impact the amount of financial aid you receive. To learn more about possible impacts, it is the employee’s responsibility to contact the Office of Financial Aid to understand your specific circumstances.
Position Minimum Qualifications
- Hold good academic standing with the University, if enrolled as a student. A 3.0 GPA or higher is required for all graduate students, and a 2.0 for all undergraduate students.
- Maintain eligibility to work in the United States and live in an on-campus apartment, if applying as a non-student
- Available to attend weekly staff meetings on Tuesdays from 6:30pm – 8:30pm, including during break periods.
- No current or pending student conduct incidents (prior incidents are not a disqualification, but all prior cases must be closed by time of hire)
- Maintain 6 or more credit hours as an undergraduate or 5 or more credit hours as a graduate per semester of employment at Colorado State University
Preferred Qualifications
- Demonstrated ability to relate with people of different cultural backgrounds
- 2.5 GPA (undergraduate)/3.5 GPA preferred (preferred)
- Current resident of University Housing apartment communities
- Current or past RA, ICA, CC, or FPC experience
Posting Details
Working Title
Community Coordinator (CC)
Posting Number
202300615T
Department
University Housing
Salary Range
See compensation note in position summary
Employee Benefits
Visit CSU’s Human Resources website for detailed benefit plan information for temporary employees in the following University benefit area: https://hr.colostate.edu/hr-community-and-supervisors/benefits/benefits-eligibility/
Close Date
12/02/2023
Special Instructions to Applicants
Please apply via https://colostate.erezlife.com/ and review compenstation note in position summary
References will not be contacted without prior notification to applicant.
References will not be contacted without prior notification to applicant.
Background Check Policy Statement
Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so.
EEO Statement
Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity/expression, or pregnancy in its employment, programs, services and activities, and admissions, and, in certain circumstances, marriage to a co-worker. The University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity and equal access institution and affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. The Office of Equal Opportunity is located in 101 Student Services.
The Title IX Coordinator is the Director of the Office of Title IX Programs and Gender Equity, 123 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-1715, titleix@colostate.edu.
The Section 504 and ADA Coordinator is the Director of the Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836, oeo@colostate.edu.
The Coordinator for any other forms of misconduct prohibited by the University’s Policy on Discrimination and Harassment is the Vice President for Equity, Equal Opportunity and Title IX, 101 Student Services Building, Fort Collins, Co. 80523-0160, (970) 491-5836, oeo@colostate.edu.
Any person may report sex discrimination under Title IX to the Office of Civil Rights, Department of Education.
The Title IX Coordinator is the Director of the Office of Title IX Programs and Gender Equity, 123 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-1715, titleix@colostate.edu.
The Section 504 and ADA Coordinator is the Director of the Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836, oeo@colostate.edu.
The Coordinator for any other forms of misconduct prohibited by the University’s Policy on Discrimination and Harassment is the Vice President for Equity, Equal Opportunity and Title IX, 101 Student Services Building, Fort Collins, Co. 80523-0160, (970) 491-5836, oeo@colostate.edu.
Any person may report sex discrimination under Title IX to the Office of Civil Rights, Department of Education.
Diversity Statement
Ability to advance the department’s commitment to diversity and inclusion through research, teaching and outreach with relevant programs, goals and activities.
Essential Job Duties
Job Duty Category
Community Building and Resident Support
Duty/Responsibility
- Initiate, develop, and maintain positive and supportive relationships with all area residents and staff members; develop rapport with all residents of the assigned community on a first-name basis
- Serve as the first point of contact for residents upon arrival to the community
- Greet each new resident in the assigned apartment area, including students, partners/spouses, roommates, children, and other residents
- Support residents as they transition out of the apartment community
- Be present in the community during various times throughout the week and weekend;
- visit with residents and engage as an active community member on a consistent and intentional basis
- Utilize robust knowledge of resident needs and interests to develop community-wide
- programs as directed by supervisor
- Meet regularly and consistently with residents per area/department/supervisor/individual needs and expectations
- Initiate intentional and thoughtful interactions with residents to build one-on-one relationships within the community
- Address neighbor and community conflicts, and refer to supervisor and/or campus
- resources as required by the resident and situational needs
- Support a sense of pride in the community by enforcing apartment policies
- Bring resident issues to supervisor in a timely manner, and follow up per supervisor
- expectations
- Apply CSU Principles of Community to programs and resident interactions
- Support maintenance of a clean and welcoming community by submitting timely work orders for area concerns, following up with residents who violate apartment policies, and collaborating with colleagues, supervisors, and maintenance staff to upkeep communal areas
Percentage Of Time
25
Job Duty Category
Training and Staffing
Duty/Responsibility
- Assist with staff selection, staff training, and staff development activities to support the hiring and development of successful candidates
- Participate in all staff training sessions, retreats, Continuing Education sessions, and workshops during the summer, winter, and throughout the year
Percentage Of Time
25
Job Duty Category
Policy and Procedure Enforcement
Duty/Responsibility
- Complete incident reports for all residents who violate University Housing, CSU, local, state, and federal policies and procedures
- Enforce University and departmental policies and procedures with residents to ensure health and safety of residents and the apartment community
- May conduct apartment inspections, per supervisor request and based on facilities and assignments needs
- Serve on-call and on-duty to address community concerns, following all policies related to assisting residents, guests, and community members in the apartment areas as outlined by University Housing and CSU
- This includes, but is not limited to, being present in the community and conducting community walks as assigned by supervisors, assisting residents with lockouts throughout the night, addressing noise violations and roommate/neighbor/community conflicts, and checking residents into their apartments
- While serving on-call, may be asked to provide Front Office coverage in the absence of available Office Assistants
- Write and submit work orders on facilities and other issues/concerns within the community
- As a Campus Security Authority (CSA), CCs are required to report all information regarding alleged crimes that are reported to them in good faith by others, as well as information of alleged crimes that they personally witness. More information on the roles of CSAs available here.
- Respond to student behavior which involves incidents of bias based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or pregnancy, in accordance with CSU’s Non-Discrimination Policy, available here.
- Uphold CSU’s Title IX “Responsible Employee” responsibilities, which include reporting all incidents of sexual harassment, sexual misconduct, relationship violence, stalking, and retaliation through supervisors, per CSU’s policy, available here.
- As a Mandatory Reporter, CCs must report all incidents of actual or suspected child abuse or neglect.
Percentage Of Time
25
Job Duty Category
Programs/Events (based on residential population in respective apartment community)
Duty/Responsibility
- Lead, develop, and assess programs created for assigned residents in each apartment area
- Implement, plan, and conduct outreach regarding children, roommates, families, spouses/partner-specific programs to meet the specific needs of the relevant resident population
- Assist all area staff with area programs by being present at programs as needed and per supervisor expectations
- Provide support to implement events focused on spouses and partners, based on
- residential population under the leadership of the Resident Manager/Assistant Resident Manager
- Understand resources at CSU and in the local community for families, and help connect residents to resources as needed
- Provide support to implement events focused on children and youth, based on residential population under the leadership of the Resident Manager/Assistant Resident Manager
- Implement and provide support for large-scale traditional apartment programs and events, such as the Multicultural Carnival, World Fest, and International Women’s Welcome
- Develop events and activities that help to build pride in and connection to the apartment community
- Lead the Garden Club and Flower Bed community programs, along with a focus on patio enhancement (Aggie Family and University Housing)
- Collaborate with University Housing Outreach and Projects to outreach to Fort Collins community for childcare, volunteer opportunities, community involvement, welcoming residents to the community, and partnering with local schools
- Participate in outreach on campus and in the Fort Collins community to develop programming to support specific needs of families and children in the community Administrative Responsibilities
- Attend and participate in weekly apartment area staff meetings
- Attend weekly or bi-weekly contact meetings with supervisors, based on community needs and supervisor expectations
- Maintain open lines of communication with supervisors, other Community Coordinators, Family Programs Coordinators, and area office staff
- Utilize phone, email, and in-person communication with managers to communicate area updates, successes, and concerns in a timely manner
- Participate in an annual performance evaluation
- Participate in area committees and collateral assignments, and attend all related meetings as assigned by supervisor
- Support development and distribution of weekly and monthly area newsletter, through collaboration with Graphic Artist, staff peers, and supervisor
- Be available in the community during high-volume check-ins (prior to the start of the Fall and Spring semesters) and check-outs (after the conclusion of the Fall and Spring semesters)
- Fulfill other duties as assigned
Percentage Of Time
25
References
Minimum References Required
Maximum References Required
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