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Veterinary Technician Supervisor - Critical Care Unit

Colorado State University
Fort Collins, CO Remote Full Time
POSTED ON 12/11/2023 CLOSED ON 12/31/2023

Job Posting for Veterinary Technician Supervisor - Critical Care Unit at Colorado State University

Position Location
Fort Collins, CO 80523

Does this position qualify for hybrid or remote work?
No

Classification Title
Veterinary Technology IV

Posting Number
202200700P

Position Type
State Classified

Open Date
12/16/2022

Close Date
01/04/2023

Salary
$4,102 - $5,052 Monthly Full Benefits

Employee Benefits
Colorado State University (CSU) and the State of Colorado are committed to providing employees with a strong and competitive benefits package that supports you, your health, and your family. Visit CSU’s Human Resources website for detailed benefit plan information for permanent full-time and part-time classified employees in the following University benefit areas: https://hr.colostate.edu/hr-community-and-supervisors/benefits/benefits-eligibility/ and https://hr.colostate.edu/prospective-employees/our-perks/.

Full/Part Time
Full-time

State Classified Hourly
No

Overtime Eligible

Description of Work Unit
The Colorado State University, Veterinary Teaching Hospital exists to providing exceptional veterinary care and service to the community while educating the next generation of veterinarians. Critical Care Services (CCS) provides medical care for small animals and exotics on an emergency basis and intensive 24 hour care to patients who are admitted for extended treatment. We simultaneously provide clinical instruction to professional veterinary medical students, interns, residents, veterinary technicians, graduate veterinarians, and others, conduct and support clinical research, and provide referral outreach to clients and referring veterinarians.

Position Summary
This position, the CCU supervisor, is critical to leading a team of highly skilled veterinary technicians, working in a fast-paced, high-acuity area of the VTH. The scope of this position will include creating a culture of acceptance and collaboration resulting in high performance staffing with reduced turnover and high morale. As a leader for this group as well as within the VTH, it is expected this position will exhibit the necessary qualities to build, lead and retain a highly functioning team. This may include acquiring and leveraging necessary resources, optimizing personal and professional growth and ensuring clear and collaborative communication to affirm expectations and create a climate of consistent quality patient care. Strong people skills – communication, empathy, understanding workforce to workload and managing crisis management for staff – will be required.
Additionally, it is recognized that there are significant challenges attracting and retaining well-skilled veterinary technicians into the emergency and critical care field. This Supervisor position will be expected to work with the VTH HR for maximum recruitment and retention to maintain a stable staffing level and to keep staff vacancies at a minimum. Working with VTH HR and leadership will be critical to staying informed and updated on the emergency market for salaries, staffing trends and pivoting to meet internal needs.

Minimum Qualifications
To be considered for this position, candidates must demonstrate the following in the application document:
  • An associate’s degree from an accredited college or university in veterinary/animal health technology * Please note, a transcript must be attached to demonstrate meeting this portion of the minimum requirements.
  • Four years of experience working in a veterinary emergency room or critical care unit.


  • Minimum qualifications for all applicants will be screened once the position closes on January 4th.

Substitutions
n/a

Preferred Qualifications
Highly sought applicants will have many of the following:
  • 2-3 years of veterinary technical staff management or team leadership
  • Veterinary Technician Specialist in Emergency and Critical Care
  • Specialty training in advanced procedures such as positive pressure ventilation, dialysis and central intravenous catheters

Essential Job Duties

Job Duty Category
Patient Care, Care Coordination, Clinical Teaching

Duty/Responsibility
  • This position is the technical expert who is consulted by veterinary students, VTI, VTII, and VTIII technicians, technician students and doctors on technical procedures, protocol and potentially medical information.
  • Effectively provides efficient, optimal patient care including: triage, assessment, stabilization, treatment, monitoring, and restraint.
  • Identifies critical and relevant changes and recommends adjustments to patient’s management.
  • Collaborates with students, interns, residents, clinicians, and clients to assist in formulating a diagnoses and optimal treatment plan. This is done by evaluating patient status, response to therapy, collecting diagnostic samples and interpreting results.
  • Assumes leadership in emergencies in absence of DVM.
  • Utilizes advanced medical knowledge and expertise to provide onsite or phone triage/screening for ill or injured animals presenting to the Critical Care Services.
  • Communicates and coordinates with other hospital services to facilitate timely, efficient assessment, diagnostics, stabilization, treatment and/or transfer to appropriate hospital services.
  • Provides medical updates and concerns to primary and ancillary clinicians, students and other staff to coordinate patient care.
  • Enters patient charges into computer; provides after-hours hospital support and facilitates emergency patient admission.
  • Determines criteria for placing cases in a particular charge category
Specific Duties Include:
Provides clinical and technical expertise such as intravenous catheter placement (peripheral and central catheters), arterial, and urinary catheterization; fluid and drug administration; intravenous and arterial blood sampling/catheterization; performs focused assessment with sonography for trauma (FAST); EKG and blood gas collection/interpretation; direct and indirect blood pressure monitoring/evaluation; pulse oximetry; capnography; operation and trouble-shooting of all specialty-related equipment; thoracentesis and continuous evacuation; pericardiocentesis; emergency anesthesia; cystocentesis; multi-parameter monitoring; positive pressure ventilation and initiating and directing CPR.

Percentage Of Time
25%

Job Duty Category
Service/Operational Leadership

Duty/Responsibility
This position provides Critical Care Unit supervision for all veterinary technicians on all shifts. Supervisor will directly oversee and manage the needs and dynamics of all shifts in the Critical Care Unit. High-level leadership, communication and positive outlook are all critical attributes for success as the Supervisor in this unit. This position is responsible for setting the tone in the room and modeling creative, inclusive and effective leadership for all technical staff and students reporting directly to, or assisting in, the Critical Care unit. This position is responsible for administering performance reviews, managing disciplinary issues, approving leave requests, reconciling TimeClock and monitoring leave banks. Responsibilities include attending in-service and hospital meetings as well as appropriate training. The supervisor must ensure information is communicated back to the CCU staff. This includes, but is not limited to, service staff meetings, CCS leadership meetings, CCU leadership meetings, VTH hospital-wide meetings, VTH leadership development trainings and quarterly budget meetings. Additional time committed to participation in regional or national groups will be encouraged, and may be tempered by bandwidth and overall health of the unit. This position provides documentation to support recommended corrective and disciplinary actions to include Letters of Expectation, PIPs and fully executed, HR-approved corrective action. This position will model collegiality, teamwork and leadership for all team members. This position will be a point of contact by other VTH services to discuss issues and protocols that may need to be created and/or amended within the Critical Care Unit. They will serve as the resource and the technical leader for the Critical Care Unit technicians and VTH team empowering higher level technicians to uphold policy, and procedure to also lead by example. Will create policy and procedure for the unit and consistently uphold VTH and unit-specific policies and procedures. This position will be the go to person for identifying and ensuring training, clarification, review and compliance therefore creating an environment of operational efficiency and success.
Organizes and directs activities of Critical Care Unit during all shifts. Manages staff performance and compliance for all shifts. Prioritizes communication, patient care and compliance; ensures completion and documentation of treatments; creates and enforces policies and procedures (including enforcement of biosecurity and controlled substance regulations); models and promotes professionalism and positive interpersonal relations and communications, especially under stressful conditions.
This position is critical in setting the tone and culture in the unit. Working closely with all staff, exhibiting equality and compassion in scheduling, assigned tasks, performance expectation, communications and resolutions of conflict are paramount for building and retaining a strong and resilient team. Setting the example and teaching others to follow the chain of command, discuss areas of misunderstandings or conflict resolution and to ensure confidentiality in all things is equally critical. Positive and professional effective leadership is expected. This position will work collaboratively and delegate to other senior technicians on the service to ensure the following:
  • Initiate the hiring process, interview applicants, hire candidates and recommend promotions or transfers.
  • Inspire creativity and flexibility to accomplish individualized learning for technicians which may include development of training manuals and online learning activities.
  • Create a climate of consistent quality patient care.
  • Optimize personal and professional growth of the staff.
  • Ensure clear and collaborative communication to affirm expectations.
  • Budget and manage financial performance of the Critical Care Unit.
  • Maintaining the critical care technical staff clinic schedule.
This position will be expected to manage on-call responsibilities for the unit, and may occasionally need to cover on-call shifts if staffing is challenged.
Examples of typical use of on-call personnel:
  • Medical questions/concerns as related to patient care
  • Staffing issues that create patient care coverage challenges
  • Increased caseload or multiple high acuity cases (> ~6 cases/technician)
  • One-on-one care or special procedure patients such as ventilator cases

Percentage Of Time
75%

Application Details

Special Instructions to Applicants
APPLICATION INSTRUCTIONS AND INFORMATION
  • Clearly document job duties you have performed that relate to minimum qualifications, preferred qualifications, and essential job duties in the Work Experience section on the application. Human Resources must be able to evaluate your experience based on this information.
  • Clearly outline dates of employment and hours worked per week for each employment experience listed in the Work Experience section of the Application so that Human Resources can calculate full-time work experience. Please note: Part-time experience will be calculated to determine the full-time equivalent.
  • The Work Experience is the only document that will be utilized to determine if minimum qualifications, as outlined in the job posting, have been met. The Application is considered to be the legal document on file; resumes will not be reviewed for minimum qualification requirements.

INCOMPLETE APPLICATIONS
  • If an Application is considered “Incomplete”, the Application will be removed from consideration for the position.
  • An Application is incomplete if no current/ previous employment is included in the Work Experience section of the Application.
  • An Application is incomplete if “see resume” (or something similar) is noted, or previous employment does not contain job duties for every position in the Work Experience section of the Application.
  • Positions requiring a degree or if using education as a substitution for work experience (e.g.: Associate or Bachelor’s) transcripts are required in order to verify receipt of the required degree or coursework. If official or unofficial transcripts are not supplied at the time of application, the Application is incomplete.

RESUMES
  • When a resume is listed as a required document, it may be used in the comparative analysis/ evaluation process to determine the candidates that most closely meet the qualifications of the position. This process occurs after an application has passed the minimum qualifications screening.
Resumes will not be accepted in place of a completed application; however, some positions may still require a resume as a component for complete application materials.
  • Please see the Required Documents section of the posting.

NOTES
  • Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason.
  • The selection process for State Classified positions may include an exam(s) and interview(s) which require candidates to physically appear (at the CSU campus in Fort Collins, CO) at the candidates’ own expense.
  • All status updates for this position will be sent via email from human.resources@colostate.edu, OR the Employment Consultant facilitating the search process. In addition to your Inbox, remember to check the Deleted and Junk folders for these important communications.
  • Pertinent updates to your Application status can be obtained by logging into your application account at https://jobs.colostate.edu


Equity, Diversity, and Inclusion at Colorado State University
The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.
Colorado State University is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require a reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our Human Resources – Employment Office, at hr_service_center@mail.colostate.edu or call (970) 491- MyHR(6947).
DEPARTMENT CONTACT INFORMATION
  • Please check the Help link online at https://jobs.colostate.edu/help/ for assistance on your application or for answers to Frequently Asked Questions.
  • All other inquiries should be directed to the Colorado State University Human Resources Office (970) 491- MyHR(6947).

Conditions of Employment
Pre-employment Criminal Background Check (required for new hires), Essential Services Designation - Required to report without delay or interruption to provide essential or emergency services to ensure health, safety, and welfare., Shift Work, On-call Status - This position will be expected to manage on-call responsibilities for the unit, and may occasionally need to cover on-call shifts if staffing is challenged., Use, Handling, or Exposure to hazardous materials - chemotherapy agents

EEO Statement
Colorado State University is committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity/expression, or pregnancy in its employment, programs, services and activities, and admissions, and, in certain circumstances, marriage to a co-worker. The University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Colorado State University is an equal opportunity and equal access institution and affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and Colorado State laws, regulations, and executive orders regarding non-discrimination and affirmative action. The Office of Equal Opportunity is located in 101 Student Services.

The Title IX Coordinator is the Director of the Office of Title IX Programs and Gender Equity, 123 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-1715, titleix@colostate.edu.

The Section 504 and ADA Coordinator is the Director of the Office of Equal Opportunity, 101 Student Services Building, Fort Collins, CO 80523-0160, (970) 491-5836, oeo@colostate.edu.

The Coordinator for any other forms of misconduct prohibited by the University’s Policy on Discrimination and Harassment is the Vice President for Equity, Equal Opportunity and Title IX, 101 Student Services Building, Fort Collins, Co. 80523-0160, (970) 491-5836, oeo@colostate.edu.

Any person may report sex discrimination under Title IX to the Office of Civil Rights, Department of Education.

Background Check Policy Statement
Colorado State University strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, CSU conducts background checks for the finalist before a final offer. The type of background check conducted varies by position and can include, but is not limited to, criminal history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will also be conducted when required by law or contract and when, in the discretion of the University, it is reasonable and prudent to do so.

Employment and Appeal Rights
If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination. Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging.



Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director’s Administrative Procedures, 4 CCR 801, for more information about the appeals process. The State Personnel Board Rules and Personnel Director’s Administrative Procedures are available at www.colorado.gov/spb.



A standard appeal form is available at: www.colorado.gov/spb. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. The ten-day deadline and these appeal procedures also apply to all charges of discrimination.
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