Patient Account Representative/Billing Office
Job Posting for Patient Account Representative/Billing Office at Columbia Orthopaedic Group
We are looking to hire an efficient patient account representative to handle all billing matters and verify medical insurance coverage for various patient treatments. The patient account representative’s responsibilities include liaising with medical insurance providers to resolve payment issues, assisting patients in understanding medical insurance benefits, and processing patient refunds. You should also ensure that patients fulfill their contractual obligations with respect to payment plans.
To be successful as a patient account representative, you should be detail-oriented and knowledgeable of medical terminology and billing. Ultimately, an outstanding patient account representative should demonstrate exceptional communication skills and convince patients to settle their accounts in a timely manner.
Duties/Responsibilities
Work Experience One-year experience in Health Care Revenue Cycle, insurance, or financial institution (required) Two years experience in Healthcare Revenue Cycle (preferred)
Physical Requirements: Prolonged periods of sitting at a desk, working on a computer, and answering phones.
To be successful as a patient account representative, you should be detail-oriented and knowledgeable of medical terminology and billing. Ultimately, an outstanding patient account representative should demonstrate exceptional communication skills and convince patients to settle their accounts in a timely manner.
Duties/Responsibilities
- Maintaining patient records, which includes detailing patient treatments and diagnoses as well as updating payment and medical insurance information.
- Processing patient payments and refunds.
- Identifying patient underpayments or overpayments and rectifying them accordingly.
- Creating suitable payment plans for patients based on their monthly income and financial obligations.
- Communicating with medical insurance providers to verify whether patient treatments will be covered.
- Answering patients’ questions regarding unsettled medical bills, reimbursements, and billing discrepancies.
- Contacting patients through email, written correspondence, or telephone to inform them of overdue balances.
- Contacting collection agencies or attorneys to initiate the payment collection process in cases of delinquent accounts.
Work Experience One-year experience in Health Care Revenue Cycle, insurance, or financial institution (required) Two years experience in Healthcare Revenue Cycle (preferred)
Physical Requirements: Prolonged periods of sitting at a desk, working on a computer, and answering phones.
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Job openings at Columbia Orthopaedic Group
Columbia Orthopaedic Group
Columbia, MO
Full Time
Columbia Orthopaedic Group
Columbia, MO
Full Time
Columbia Orthopaedic Group
Columbia, MO
Full Time
Columbia Orthopaedic Group
Columbia, MO
Full Time
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