Job Title: Gallery Associate
Department: Visitor Experience
Reports To: Director of Visitor Experience
Supervisory Responsibility: N/A
Base Pay rate: $14.00/hour
FLSA Status: non-exempt (full-time, part-time, contingent)
Work schedule: Variable including evenings, weekends, and occasional holidays
Prepared/Revised Date: 02/12/2024 ______________________________________________________________________
Please note that this position is a bargaining unit position represented by a labor union and a collective bargaining agreement.
Job Summary: Gallery Associates at the Columbus Museum of Art (CMA) support the Visitor Experience Department by interacting with guests both in the galleries and at the Welcome Desk. Gallery Associates serve a dual role ensuring a positive visitor experience while maintaining the safety of both people and art. Candidates for this position must enjoy interacting with and helping people. Candidates must be able to uphold a variety of organizational policies while promoting the philosophies and values of CMA. Candidates must also be able to engage guests in conversation, verbally reinforce Museum rules, and provide positive interpersonal interactions.
Candidates must possess a flexible schedule, including weekday, weekend, and evening hours.
Availability on Thursday evenings from 5pm-9pm and Sundays from 10am to 5pm is a must. Associates are expected to work at both CMA locations (the Columbus Museum of Art on Broad St. and the Pizzuti Collection of the Columbus Museum of Art on Park St.)
Duties and Responsibilities:
Qualifications:
Uniform Requirements: This position does require maintaining a dress code and a clean, professional personal appearance.
Physical Demands: Staff members must be able to stand, walk, and be attentive and engaged for long periods of time while monitoring gallery spaces. Must be able to use a full range of body movement to assist visitors and ensure safety. Must be able to walk on flat or incline surfaces (up and down) and go up and down stairs, especially in emergency situations. May occasionally have to climb or balance. Must be able to see, smell, hear, talk, read, and comprehend. Must be able to lift 25 lbs. Must be able to understand and follow verbal and written instructions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment: Expect a cooperative, team-focused environment working directly with visitors of all ages and backgrounds. CMA galleries experience a full range of activity from quiet and slow paced to loud and crowded. All work is focused on providing a positive visitor experience while also promoting CMA mission and values.
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