What are the responsibilities and job description for the Customer Service position at Commodity Forwarders, Inc.?
Commodity Forwarders Inc. is looking for a full-time Customer Service to fill a position within our Operations department. This is a non-exempt position with an hourly rate between $17 and $20 an hour depending on experience.
The ideal candidate will have strong organizational skills and the ability to work independently handling various responsibilities with competing priorities as well as excellent customer service. Must demonstrate professional manners and effective communication when interacting with fellow employees and customers.
Responsibilities of the position include, but are not limited to, the following:
Promote a customer friendly atmosphere
Arrange air bookings as requested by customers within the United States and Canada.
Pro-actively track and trace freight movement and keep our customers updated.
Work directly with warehouse and drivers to ensure our customers’ needs are followed through.
Action billing tasks within the company guidelines.
Be responsive to other department and stations requests
Make sure all work adhere to the company’s policy standards
Perform any other related duties
Education and Requirements:
High School Diploma or equivalent
Eligible to work in the US and pass TSA background check
Logistics experience preferred
1 years logistics experience is a plus
Domestic Airfreight background is a plus
Benefits Offered:
Medical, Dental, Vision, Long Term Disability Insurance and Basic Life Insurance (100% paid by the company for employee only coverage)
AFLAC and 401K enrollment opportunity
PTO Vacation as in line with company policy
Location of facility: 19034 13TH PLACE SOUTH # 3 SEATTLE WA 98148
***WHEN APPLYING PLEASE SUBMIT A RESUME***
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Overtime
Ability to commute/relocate:
- Seattle, WA 98148: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: One location
