Clerical Assistant 3

In this position, you will have particular clerical responsibilities regarding both appeals from determinations issued by UC Service Centers as well as remands from the UC Board of Review. For each case, you will coordinate scheduling and assist in processing requests related to the hearings in accordance with applicable statute, regulations, and parameters. You will also review and analyze dockets to determine if they should be combined into one hearing, determine what evidence is appropriate for each appeal, and organize case files based on these standards and guidelines. 

Work also includes courteously handling all telephone, email, in person and other communication with parties outside of the hearing on behalf of the referee, as well as general office work including filing, transcription, and processing incoming and outgoing correspondence. You may also be responsible for ordering office supplies, distributing mail, and serving as timekeeper for the office. Take the next step in your clerical career with our team! 

Interested in learning more? Additional details regarding this position can be found in the position description. 

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with 30-minute lunch. Work hours are negotiable based on operational needs. 
• Telework: You may have the opportunity to work from home (telework) part-time, up to three days per week after successful completion of the training period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Williamsport.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Clerical Assistant 2 (commonwealth title); or 
• One year of moderately complex clerical experience; or 
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency. 
• You must be able to perform essential job functions.

How to Apply: 

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. 
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position. 

Veterans: 

Telecommunications Relay Service (TRS): 

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
 

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions. 
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.

Salary : $39,003 - $58,211