Customer Services Representative
Job Posting for Customer Services Representative at Community Care Physicians
Description
Our Central Billing Office is looking for a full-time Customer Service Representative to join their team! This is a full time position and the hours are: Monday - Friday, 8:00AM-4:30PM.
Responsibilities:
Answer and research incoming phone calls from patients and answer questions, inquiries, and concerns regarding their accounts.
Assume responsibility for initial patient contact and follow-up.
Work with AR Specialist on patient billing and credit issues.
Ensure positive experience for patient on behalf of CCP.
Identify and correct patient account inaccuracies.
Post credit card payments to the patients account.
If you are interested in this opportunity and have the desired qualifications, please Apply Now!
Annual salary range: $15.00 - $21.50
CCP salary ranges are designed to be competitive with room for professional and financial growth. Individual compensation is based on several factors unique to each candidate, such as work experience, qualifications, and skills. Some roles may also be eligible for overtime pay.
CCP’s compensation packages go far beyond just salary. The company offers a comprehensive total rewards package that includes medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment!
We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians.
Community Care Physicians is an Equal Opportunity Employer.
Requirements
High school diploma or equivalent.
Minimum of one year work experience.
Prior experience in a call center environment.
Knowledge of medical terminology and medical insurance plans.
Excellent customer service skills.
Skill in using computer programs and applications.
Ability to establish and maintain effective working relationships and deal courteously with patients, employees, and the public
Ability to communicate clearly and concisely.
Ability to maintain a professional poised attitude under pressure.
Our Central Billing Office is looking for a full-time Customer Service Representative to join their team! This is a full time position and the hours are: Monday - Friday, 8:00AM-4:30PM.
Responsibilities:
Answer and research incoming phone calls from patients and answer questions, inquiries, and concerns regarding their accounts.
Assume responsibility for initial patient contact and follow-up.
Work with AR Specialist on patient billing and credit issues.
Ensure positive experience for patient on behalf of CCP.
Identify and correct patient account inaccuracies.
Post credit card payments to the patients account.
If you are interested in this opportunity and have the desired qualifications, please Apply Now!
Annual salary range: $15.00 - $21.50
CCP salary ranges are designed to be competitive with room for professional and financial growth. Individual compensation is based on several factors unique to each candidate, such as work experience, qualifications, and skills. Some roles may also be eligible for overtime pay.
CCP’s compensation packages go far beyond just salary. The company offers a comprehensive total rewards package that includes medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment!
We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians.
Community Care Physicians is an Equal Opportunity Employer.
Requirements
High school diploma or equivalent.
Minimum of one year work experience.
Prior experience in a call center environment.
Knowledge of medical terminology and medical insurance plans.
Excellent customer service skills.
Skill in using computer programs and applications.
Ability to establish and maintain effective working relationships and deal courteously with patients, employees, and the public
Ability to communicate clearly and concisely.
Ability to maintain a professional poised attitude under pressure.
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