The Community Health Center Association of Connecticut (“CHC/ACT”) is a membership trade organization that supports the provision comprehensive health care by our members to the people of Connecticut and beyond. Our team of professionals is dedicated to strengthening and supporting the clinical and operational performance of community health centers. Our mission is to advance and align the work of health centers, with stakeholders, to improve the health and wellness of all.
POSITION SUMMARY & FUNCTIONS:
The Membership Services Manager is a dynamic individual focusing on engagement with membership to ensure current and future needs and goals are met. Quality and creativity to deliver amazing member experiences at Board Meetings, events, and conferences is a must. The ability to represent CHC/ACT to external corporate and community partners is critical to success. The Membership Services Manager will also contribute to marketing and media, strategy development, and may contribute to advocacy initiatives. This position will report to the Chief Strategy Officer.
ESSENTIAL FUNCTIONS:
Conference Development/Implementation (30%):
oWorking with CHC/ACT senior management, grant programs and Finance Department, create budgets for conferences and trainings that value quality and profitability.
o Identify and tour hotel and event center spaces to assure appropriateness, and work with
CHC/ACT senior management to complete contracting process.
o Working with current membership and CHC/ACT program leads, implement and lead Conference Planning Committee as appropriate to assure training content aligns with membership needs and grant deliverables.
o Work with CHC/ACT grant program leads and senior management for creation of conference goals and themes, agendas, learning tracks, meals, receptions, etc.
o Responsible for event marketing to maximize conference attendance and profitability.
o With an eye toward creativity, maximize value of vendor booth sales, sponsorship opportunities and other revenue streams related to CHC/ACT deliverables.
o Responsible for on-site operational issues at CHC/ACT conferences including registration troubleshooting and other issues.
o Assure all conferences are properly evaluated based upon grant deliverables and that relevant feedback is utilized in planning future trainings and events.
Membership Services (30%):
Corporate Sponsorships and Membership Incentive Programs (20%):
Board of Directors/Senior Leadership Support (20%)
QUALIFICATIONS:
EDUCATION AND/OR EXPERIENCE:
Bachelor’s or Masters Degree in Marketing, Education, Business, Communications, Business/Administration, Communication, Management, Hotel and Restaurant Management, or Public Health is desired.. Minimum of5-8 years of demonstrated skills and background in membership services, non-profits, events, etc.
Note:
CHC/ACT is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities. CHC/ACT considers applicants for employment without regard to, and does not discriminate on the basis of, an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does CHC/ACT discriminate on the basis of sexual orientation or gender identity or expression.
Job Type: Full-time
Pay: $74,000.00 - $80,000.00 per year
Benefits:
Schedule:
Work Location: In person
Salary : $74,000 - $80,000
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