Salary Job Openings

Customer Support- Property Management Division

Community Management LLC
Denham Springs, LA Full Time
POSTED ON 3/18/2024

We want you to join our growing team!

Currently seeking a Customer Support Team Member for our Property Management Division. The ideal candidate will possess 2 years experience in customer service, data entry, front office, and preferably have experience with multi line phone system.

Community Management is a fast paced and technology driven property management company that specializes in Homeowners Association management. We provide superior customer support and are seeking professionals who are great communicators and positive solution finders.

Benefits to being part of the CMGT family: Paid Time Off, Health Care options, Paid Holidays, Birthdays Off, FUN Team Member engagement activities, professional development, ongoing training, and much more!

Hourly Rate: 14.75

Hours: Monday- Friday 8am-4:30pm

Responsibilities include but are not limited to to:

  • Direct line of communication for emails, phone calls, and chats regarding tenant/owner questions
  • Respond to all tenants/owners promptly when they reach out by returning phone calls or emails daily.
  • Proactive conflict resolution to tenant/owner concerns
  • Update tenant/owner contact information
  • Ensure all notes, attachments, etc. are up to date in management software
  • Create/ Follow up on work orders for maintenance department
  • Work closely with property manager and maintenance department to make sure all request are handled
  • Receive tenant payments that are dropped off at office


Requirements

  • Minimum 2 years experience in customer service
  • Must be detailed oriented
  • Excellent organizational skills
  • Must be reliable and self-motivated
  • Must have reliable transportation, valid driver's license and vehicle insurance required

Salary.com Estimation for Customer Support- Property Management Division in Denham Springs, LA
$41,076 to $52,701
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