OPERATIONS OFFICER

Come work with us!

We are looking for an energetic, engaging, highly motivated Operation Officer for our Residential Services department that will oversee our Fargo, Grand Forks and Jamestown location. This role supports the daily operations and oversees the supervision of the Directors and Program Supervisors in the assigned regions. The position works closely with the Lead Operations Officer to ensure the department runs smoothly and is responsible for all planning, organizing, training, recruiting and retention of staff, and oversight of all program activities. The incumbent of this role must have the ability travel as needed to the offices assigned, depending on where your home office is, Jamestown, Grand Forks and Fargo. Salary for this position is $56,160- $62,400 ($27- $30 per hour) depending on experience (DOE).

Why Community Options?

• Health insurance starting at $55/month* (individual plan)
• Vision and dental insurance
• Paid leave time
• Paid Holidays
• 401k
• Life insurance
• Rewarding work impacting the lives of those you serve!

The working location is flexible for this position and will be considered in North Dakota cities, to include Fargo, Grand Forks, or Jamestown. Other locations may be considered upon hiring manager approval, as long as the incumbent is willing to travel as necessary to the assigned regions.

Minimum Qualifications:

• Bachelor’s degree in a human services field preferred, but not required, other fields will be considered(Transcripts and degree are required at the time of offer, copies may be submitted with application or interview); AND Three (3) years of work experience in related field required including supervision of staff, additional related experience may be substituted year for year in lieu of degree, up to four (4) years.
• Valid driver’s license, acceptable driving record, reliable transportation, and proof of insurance for the vehicle subject to the statute of the licensing state will be required based on assigned job duties
• Successfully pass a criminal background check, drug screening, and obtain ND Department of Human Service (DHS) pre-employment approval
• Completion of training as required by Community Options

Essential Skills and Experience:

• Understanding of human services and developmental disabilities
• Demonstrated ability to lead people and get results through others; demonstrated team-building skills
• Ability to plan over a one- to two-year time span
• Demonstrates ability to manage resources and multiple projects while meeting regulatory and program requirements Ability to analyze problems; develop solutions at a functional and strategic level
• Knowledge of company policies and procedures; basic accounting skills
• Strong customer service orientation
• Commitment to company mission and values
• Make ethical and professional decision

Other Skills and Experience:

• Ability to motivate and coach individual staff members
• Ability to work independently and as part of team
• Effective time management skills and ability to prioritize duties
• Always maintain professional manner with customers and staff
• Public speaking experience
• Knowledge of community resources
• Proficient computer skills and knowledge of Microsoft Office applications
• Maintain a professional manner at all times with customers and in the community when representing the company

Reporting to this position: Program Director, Program Supervisor or Manager

Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Physical demands: While performing the duties of this job, the employee is required to walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; balance; stoop; talk or hear. The employee must occasionally lift and/or move objects weighing up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Work environment: While performing the duties of this job, the employee will be primarily in an office setting with a noise level that is usually minimal. Travel to the regional offices around the state may require extended periods of time in a motor vehicle. Extensive travel and overnight stays may be required based on company needs. The employee will be exposed to weather conditions prevalent at the time. Office space and conditions may vary at the regional office locations where the employee may be assigned to work at various times.

NOTE: The duties listed are not intended to be all-inclusive. Responsibilities assigned to any individual employee are at the discretion of the appointing authority.

Community Options exists to help people live individually and be active in their community.

Equal Employment Opportunity

Community Options does not discriminate on the basis of race, color, national origin, sex, genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.