CSR

Community Vet
Jacksonville, FL Full Time
POSTED ON 5/17/2023 CLOSED ON 6/17/2023

What are the responsibilities and job description for the CSR position at Community Vet?

 Are you an animal lover who enjoys working in a fast-paced environment? 

Do you have a passion for providing top-notch care to furry friends? 

If so, San Juan Animal Hospital has the perfect opportunity for you! Our practice has been providing outstanding veterinary care for our clients and patients since 1947.

The ideal candidate will help us to continue to grow by providing a team approach, multitasking, and having a strong customer service foundation. Candidates must possess the skills to interact on a professional level with clients and their animals. We are looking for mature and highly motivated individuals to fill the position. Excellent organizational and communication skills and the ability to demonstrate initiative and independence in carrying out multiple tasks, as well as strong critical thinking and problem-solving are highly desired. Some experience working in a veterinary hospital is preferred.

The Customer Service Representative's duties include, but are not limited to:

Answering multiple phone lines

Greeting and welcoming clients

Accurately enter client information

Accurately process transactions and payments

Communicate with clients about their pet's estimates and upcoming procedures

Proactively respond to questions, concerns, and requests for information and independently resolve them

Schedule appointments

Work with AVImark Software and AllyDVM program

Emailing, faxing, scanning, and attaching documents

Maintaining a clean and organized reception area


Employees receive discounted veterinary care and products for their own personal pets.


Job Type: Full-time


Salary: $12.00 - $16.00 per hour


Benefits:    

  •     401(k)     matching

        
  •     Dental     Insurance

        
  •     Employee     assistance program

        
  •     Employee     discount

        
  •     Flexible     schedule

        
  •     Flexible     spending account

        
  •     Health     insurance

        
  •     Health     savings account

        
  •     Life     insurance

        
  •     Paid     time off

        
  •     Professional     development assistance

        
  •     Referral     program

        
  •     Vision     insurance

Schedule:  

  •     10-hour shift

        
  •     Holidays

        
  •     Occasional Overtime

        
  •     Weekend     availability

Experience:

  •     Veterinary:     1 year (Preferred)


Work Location: In person

Salary : $12 - $16

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