What are the responsibilities and job description for the CSR position at Community Vet?
Are you an animal lover who enjoys working in a fast-paced environment?
Do you have a passion for providing top-notch care to furry friends?
If so, San Juan Animal Hospital has the perfect opportunity for you! Our practice has been providing outstanding veterinary care for our clients and patients since 1947.
The ideal candidate will help us to continue to grow by providing a team approach, multitasking, and having a strong customer service foundation. Candidates must possess the skills to interact on a professional level with clients and their animals. We are looking for mature and highly motivated individuals to fill the position. Excellent organizational and communication skills and the ability to demonstrate initiative and independence in carrying out multiple tasks, as well as strong critical thinking and problem-solving are highly desired. Some experience working in a veterinary hospital is preferred.
The Customer Service Representative's duties include, but are not limited to:
Answering multiple phone lines
Greeting and welcoming clients
Accurately enter client information
Accurately process transactions and payments
Communicate with clients about their pet's estimates and upcoming procedures
Proactively respond to questions, concerns, and requests for information and independently resolve them
Schedule appointments
Work with AVImark Software and AllyDVM program
Emailing, faxing, scanning, and attaching documents
Maintaining a clean and organized reception area
Employees receive discounted veterinary care and products for their own personal pets.
Job Type: Full-time
Salary: $12.00 - $16.00 per hour
Benefits:
401(k) matching
Dental Insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Referral program
Vision insurance
Schedule:
10-hour shift
Holidays
Occasional Overtime
Weekend availability
Experience:
Veterinary: 1 year (Preferred)
Work Location: In person
Salary : $12 - $16