What are the responsibilities and job description for the Key Holder position at Comoto Family of Brands?
Job Description
What to expect when you work here
As a Key Holder, you would be responsible for providing every customer with a great experience. You will be expected to maintain a strong sense of product knowledge, and to provide customers and team members with in-depth information on product features and benefits. You would also assist with, and be knowledgeable in, all store operations, including opening and closing procedures, administering returns/store credit, special orders, and dividing tasks amongst Sales Associates.
You can expect our 5 Core Values to drive everything we do.
Aim For The Podium
What to expect when you work here
As a Key Holder, you would be responsible for providing every customer with a great experience. You will be expected to maintain a strong sense of product knowledge, and to provide customers and team members with in-depth information on product features and benefits. You would also assist with, and be knowledgeable in, all store operations, including opening and closing procedures, administering returns/store credit, special orders, and dividing tasks amongst Sales Associates.
You can expect our 5 Core Values to drive everything we do.
Aim For The Podium
- We provide an outstanding shopping experience and deliver exceptional customer service. The Key Holder serves as an essential sales leader for the store, achieving daily sales objectives.
- Maintain store aesthetics by cleaning, stocking, organizing and following merchandising plans.
- Stay up-to-date with our brand and product knowledge, company information, sales and company-wide events, truly becoming a resource to our customer base
- It never hurts to try something new. We are always looking to grow and progress and want to hear all your new ideas.
- Don't be afraid to fail; no one is right all the time, but you can always be well-prepared.
- We take the health, safety, and wellness of our employees seriously. Our Wellness program and safety committee offers workshops, classes, resources, etc. to all of our team members
- Our Diversity, Equity, and Inclusion council and employee resource groups promote open and honest communication, remove barriers, and champion policies to build a more equitable environment
- Do the right thing, always. A friendly and upbeat personality is a must
- You'll earn an hourly base rate, plus you'll have a chance to earn commission on a tiered system, based on meeting your sales goal
- Additional incentives available, such as SPIFFS, plus we offer generous employee discounts on all products
- We strongly value training and development - with that, your first 5 shifts will be base pay only, so you may focus on learning
- This position can be part-time or full-time. Full Time benefits include Medical/Dental/Vision/Life/Accident, Paid Time Off, and 401K matching
- Because a whole lot of life happens between paychecks, Comoto also offers a voluntary benefit to all team members called DailyPay which allows for secure, instant transfers of earned pay before payday. This benefit is available to all team members immediately upon hire
- Work in an industry that you are passionate about!
- We are a growing company, and we promote from within - career opportunities!
- Exciting opportunities to represent Cycle Gear at special events -- International Motorcycle Show, motocross races, etc.
- We have the best customers! Riders are passionate, friendly, charitable, community-minded people, and we get to interact with them every day!
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