What are the responsibilities and job description for the GUEST ENGAGEMENT MASTER (FULL-TIME) position at Compass Group Careers?
- We are hiring immediately for a GUEST ENGAGEMENT MASTER position.
- Location: Boeing 3003 W Casino Rd Everett WA 98203 Note: online applications accepted only.
- Schedule: Full-time: Monday-Friday 5am - 1pm. Weekdays only!
- Requirement: Customer service experience
*Internal Employee Referral Bonus Available - Starting Pay: $22.80 per hour
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Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!
Eurest is recognized worldwide for standards of service and excellence within the foodservice industry. Embracing an ownership mindset, Eurest leverages global resources, promotes a local presence and enriches the communities we serve. The Eurest Promise, “connect with people, inspire through food, create solutions, and live our promise,” is exemplified throughout our organization. Eurest is proud to serve the world’s most respected successful corporations, including many of the Fortune 500.
Job Summary
Summary: Coordinates activities of other food-service employees. Creates an enjoyable dining experience for customers, staff and visitors.
Essential Duties and Responsibilities:
- Provides quality customer service by providing one-on-one attention to detail.
- Oversees and participates in the preparation and service of food and beverage items in accordance with company standards for presentation, sanitation, safety and portion control.
- Helps plan menus.
- Ensures timely, efficient meal service; supervises serving of meals.
- Responds to customer complaints in person at the time of the complaint and via email for electronic complaints.
- Trains employees; assigns and coordinates work of employees to promote efficiency and excellence in food and service.
- Determines work procedures, prepares work schedules and expedites work flow.
- Uses proper systems for completion of required daily/weekly/monthly reports such as inventory-cash reports-production records, payroll and time- keeping.
- Responsible for proper cash handling as established by the Food Accounting Manual (deposits - petty cash - change funds).
- Orders food and other necessary supplies from approved sources or purveyors.
- Directs and participates in the overall sanitation and safety of the facility and employees in accordance with company standards and government regulations.
- Develops sanitation schedule and ensures food-service employees adhere to the schedule for cleaning of kitchen and dining area and washing of kitchen utensils and equipment.
- Issues written and oral instructions.
- Help select and orient employees; oversees staff training in areas of responsibility.
- Performs other duties as assigned.
Associates at Eurest are offered many fantastic benefits.
Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
Paid Time Off
- Eligible Employees: Full-time & Part-time
- Eligibility Date: Begin to accrue vacation beginning day of hire and accrue for each hour an associate works
- Amount: Hourly accrual is .01923 not to exceed 40 hours
Sector Paid Sick Leave
- Eligible Employees: Full-time Associates
- Eligibility Date: Following 6 months of employment
- Amount: Up to five (5) days
Holidays
- Eligible Employees: Full-time and Part-time Employees
- Eligibility Date: Following 90 days of employment
- Amount: Seven (7) to nine (9) paid holidays per year, based upon the client's schedule
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Eurest maintains a drug-free workplace.
Salary : $23 - $0