What are the responsibilities and job description for the Customer specialist position at Compass Health Network?
Would you like room to grow, great benefits, and an opportunity to contribute to a purposeful, community-minded mission? Are you a team player that has great organizational skills with the ability to prioritize?
The Customer Relations Specialist will be a perfect role for you. The CRS position is part of a person-centered integrated care team.
They are responsible for greeting patients and co-workers with Compass "Champion" customer service as they arrive. This position is fast paced, requiring continuous interactions with all clinical departments to ensure patient's well-being and timely appointments.
This is a full-time, benefit eligible position, working Monday - Friday. The candidate will travel between Higginsville and Odessa Sites.
Responsibilities Include :
- Reception
- Data Entry, Intake Paperwork, Insurance Verification, Collect Co-Pays, if applicable
- Answer all phone calls and emails politely and direct to appropriate office staff
- Distribute daily mail
- Keep office supplies and PPE in stock
- Work with IT department and GFI digital to ensure Office equipment and printers are working properly
- Follow daily room schedules for clients and co-workers
- Ensure office space is picked up
- Adhere to all HIPAA guidelines / regulations
- Keep abreast of any updates / changes and relay those to the Office Supervisor
Last updated : 2024-06-04
