Primary Care Scheduler

Compass Health Network
Wentzville, MO Full Time
POSTED ON 5/6/2024 CLOSED ON 5/26/2024

What are the responsibilities and job description for the Primary Care Scheduler position at Compass Health Network?

Job Description

Compensation: $17.37 hourly

Responsibilities include, but are not limited to, scheduling new and returning client appointments, operating telephone queue, entering consumers into the EHR system, coordinate scheduling referrals from other CHN services, collecting, processing insurance information and exceptional communication to all other team members as needed all while providing great customer service. Experience with multi-line phone system, Understanding of Microsoft Teams and Outlook, and Medical office experience preferred.

This is a full-time, benefit eligible position working Monday-Friday. Travel may be required for initial training. 

ESSENTIAL FUNCTIONS

• Answer high volume of incoming calls from patients wanting to schedule a new appointment or reschedule an existing appointment
• Schedule for multiple primary care providers in several locations
• Provide excellent customer service
• Ability to manage multiple computer applications using dual monitors
• Understanding of Microsoft Teams and Outlook
• Manage and maintain voicemail box with the expectation voicemails are returned within 15-minutes, no later than same business day
• Verify address, phone number, insurance and potential need for updating annual registration paperwork at each call received
• Inform patients if they need to bring anything to appointment (co-pays, insurance cards, ID, paperwork for sliding fee scale)
• Inform parents or legal guardian that they must be present at the first appointment and/or if annual registration is due.
• Inform patients/parent if they need to bring anything to appointment (medication bottles, shot record)
• Coordinate “triage” to determine urgency of appointment need – seeking consultation from the medical provider or clinic nurse, as needed
• Coordinate and schedule an interpreter if needed with follow-up notification to all appropriate staff.
• Enter and/or run Insurance eligibility in the electronic medical record
• Follow-up on patients who missed their appointment the previous day to reschedule
• Monitor schedule for accuracy, cancellations, and back fill openings
• Maintain current information on primary care providers schedules
• Monitor and manage appointment requests, reminders, cancellations and reschedules through Phreesia software
• Work closely with department and front desk staff as needed
• Attend staff meetings as required
• Conducts self in accordance with Compass Health Network’s policies
• Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations
• Other duties as assigned

 

Salary : $17

Medical Assistant
Link Primary Care, LLC -
Saint Louis, MO
Primary Care Researcher
University of Missouri School of Medicine & MU Health Care -
Columbia, MO
LPN - Endoscopy Master Scheduler
MU Health Care -
Jefferson, MO

For Employer
Looking for Real-time Job Posting Salary Data?
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Primary Care Scheduler?

Sign up to receive alerts about other jobs on the Primary Care Scheduler career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$77,018 - $94,662
Income Estimation: 
$102,776 - $146,233
Income Estimation: 
$139,337 - $183,167
Income Estimation: 
$94,965 - $119,219
Income Estimation: 
$115,565 - $148,244
Income Estimation: 
$41,646 - $50,379
Income Estimation: 
$50,308 - $69,723
Income Estimation: 
$93,478 - $117,941
Income Estimation: 
$41,472 - $55,289

Sign up to receive alerts about other jobs with skills like those required for the Primary Care Scheduler.

Click the checkbox next to the jobs that you are interested in.

  • Customer Engagement Skill

    • Income Estimation: $21,128 - $26,065
    • Income Estimation: $21,741 - $31,608
  • Customer Service Skill

    • Income Estimation: $20,331 - $27,940
    • Income Estimation: $20,929 - $28,550
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Compass Health Network

Compass Health Network
Hired Organization Address Wentzville, MO Full Time
Due to critical service need of the communities we serve, we are offering a $1000 sign-on bonus.* We are eager to contin...
Compass Health Network
Hired Organization Address Camdenton, MO Full Time
The Family Support Provider will develop a support system for parents of children with serious emotional disorders. This...
Compass Health Network
Hired Organization Address Warrensburg, MO Full Time
The Direct Support Professional Supervisor is responsible for supervision of consumers to ensure their safety and well-b...
Compass Health Network
Hired Organization Address Warsaw, MO Full Time
Job Description Due to rapid expansion in all of our clinics, we are offering a $1,500 sign on bonus for Community Suppo...

Not the job you're looking for? Here are some other Primary Care Scheduler jobs in the Wentzville, MO area that may be a better fit.

Patient Service Representative/Scheduler

Regional Primary Care Inc., Cape Girardeau, MO

MASTER SCHEDULER

MU Health Care, Jefferson, MO