What are the responsibilities and job description for the IT Tech Assistant/ Contract position at Computer Comrades?
Duties: You are an on-call IT tech
You would to supply own tools and vehicles. This is a part-time job. So it's best if you have a full-time job already and looking for part-time work. You try to work on the IT tickets when your schedule allows it.
- Provide IT support to end-users, troubleshooting and resolving hardware and software issues.
- Assist with network administration tasks, including user account management and security settings.
- Install, configure, and maintain computer systems and software.
- Analyze and resolve technical problems related to computer systems, applications, and network connectivity.
- Assist with the setup and maintenance of mobile devices.
- Collaborate with the IT team to implement and support IT projects.
- Communicate effectively with end-users to understand their technical needs and provide appropriate solutions.
- Utilize IT ticketing systems such as Remedy or Jira to track and document support requests.
Requirements:
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Familiarity with Windows Server operating systems.
- Knowledge of TCP/IP networking protocols. Also needs cat5 cabling experience
- Experience in analyzing and troubleshooting computer hardware, software, and network issues.
- Strong communication skills to effectively interact with end-users and explain technical concepts.
- Ability to work independently as well as part of a team.
- Detail-oriented with excellent problem-solving skills.
Note: Previous experience in IT support or a related field is preferred but not required.
Job Type: Part-time
Pay: $45.00 - $75.00 per hour
Experience level:
- 1 year
Schedule:
- On call
Application Question(s):
- Are you ok with being a contractor
- Can you work in various citys with your vehicle if compensated for travel.
Experience:
- Windows: 1 year (Preferred)
Ability to Relocate:
- Springfield, MO: Relocate before starting work (Required)
Work Location: On the road
Salary : $45 - $75