Technical Engineer III (Desktop Support, SCCM)

Description

CTG is seeking to fill a Technical Engineer III (Desktop Support, SCCM)  opening for our client in Buffalo, NY.

Location: Buffalo, NY

Duration: 12 months

Overview:

Serves as advanced technologist for an individual technology or set of technologies.

Primary Responsibilities:

• Work closely with Technology management, senior Engineers, and support teams on a regular basis to implement and manage the design, development, and execution of technical solutions that meet or exceed current and future needs of the organization.
• Responsibilities may include infrastructure review, implementation, and design, creation of support and architectural documentation, standards, policies, analysis, and testing.
• Regularly and independently interact with business partners of varying associate and management levels to ensure clarity of the problem/opportunity and elicit business requirements.
• Coordinate vendor interactions and/or vendor resources as needed.
• Mentor and coach less experienced engineers, technicians, and integrators. Review documentation, proposals, and changes proposed by less experienced staff.
• Seek to expand knowledge and understanding of Financial Services trends, practices, and technologies on a continuous basis.
• Follow and promote use of industry best practices, standards and procedures.
• Maintain a strong aptitude and working knowledge of applications, systems, development environments. Maintain a detailed understanding of vendor technologies and services used by the Company.
• Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
• Promote an environment that supports diversity and reflects the Company brand.
• Maintain internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

Education and Experience Required:

• Combined minimum of 6 years higher education and/or work experience in systems design, management and/or architecture.
• Advanced desk stop troubleshooting and deep SCCM/ troubleshooting
• Scripting and Powershell, any SQL experience is  a bonus

Education and Experience Preferred:

• Bachelors degree in Computer Science or Computer Engineering.
• Minimum 6 years professional experience in a technical engineering position involving infrastructure design technologies, data management and interchange, system design and/or development for complex applications.
• Ability to translate complex business and functional requirements into structured high quality implementations using any variety of industry standard approaches.
• Advanced technical skills.
• Advanced analytical skills.
• Advanced troubleshooting skills.
• Advanced problem solving skills.
• Advanced knowledge and advanced expertise in industry and/or vendor technologies.
• Able to solicit, gather, document, and analyze system specification and requirements.
• Ability to work independently and collaboratively with others in team environment.
• Ability to use effective facilitation skills and techniques to elicit and review requirements from a diverse range of stakeholders and group size.
• Understanding of how supported technologies interact with other systems and services.
• Excellent written and verbal communication skills.
• Effective influencing skills.
• Process-oriented.
• Logical thinker.
• Strong knowledge of server/client and virtual technologies.
• Adaptable.
• Able to learn quickly in a rapid pace environment.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Anisha Muralidhar at Anisha.Muralidhar@ctg.com. Kindly forward this to any other interested parties. Thank you!

About Us

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com.

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified™ company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.