Application Business Analyst

Location: US Remote

We give you a world of potential

We are an industry leader in corporate trust solutions providing innovative products and market expertise to our diverse client base, which includes major corporations in the private and public sectors as well as governments and institutions. With a best-in-class reputation built on our high-touch approach to client service we are looking for people to join us and be a part of our exciting future as one of the top corporate trust firms in North America.

New: Paid parental leave

We’ve recently updated our family leave program to include more paid parental leave. Alongside flexible working and a caring and inclusive culture, this is another way we can look after and support our greatest resource, our people.

A role you will love

The Application Business Analyst role is a member of our Agile Product Management Organization in the Computershare Corporate Trust (CCT) group and acts as a liaison between the client area and technical organization by planning, conducting, and directing the analysis of complex business problems to be solved with systemic solutions. You will lead the creation of requirements/user stories, and business process flows, and contribute to creation of test scripts, release notes, job aids, and training materials.

Some of your key responsibilities may include:

• Facilitating discussions with business groups to elicit and validate business and technical requirements
• Providing technical assistance in identifying, evaluating, and developing system enhancements and procedures that are cost-effective and meet business requirements
• Completing current and future state analysis
• Facilitating business process and data modeling tasks, and the capturing of process and data flows for presentation and integration needs, in alignment with the technology and enterprise architecture roadmaps
• Collaborating with the Product Owner to assist in the creation of user stories in the team’s backlog and aid in the sequencing of user stories considering any dependencies. Work with the team to break apart user stories and detail acceptance criteria
• Supporting Product Owners in grooming the Product Backlog
• Works with user groups to provide training, resolve questions, assess user needs, and recommend changes
• May serve on a team to provide ongoing system support requiring subject matter expertise of the system, its capabilities, underlying data, and change impacts as well as act as a point of contact for user support to end users
• May provide direction and/or guidance to less experienced staff
• When needed, representing the technical team, in partnership with the Product Owner in meetings with the business
• Daily Stand-ups – provides status on assigned tasks and helps with questions
• Backlog Refinement – reviews prepared documentation and discusses technical requirement details
• Sprint Planning, Reviews and Retros – supporting the teams as needed
• Can take on other scrum team tasks, as appropriate, in supporting a cross functional Agile development team

What will you bring to the role?

The leadership aspect is one of the most important elements to the role’s success. Being able to bring people together to work collaboratively will be a strength of yours and you will be transparent in your expectations. You will also be able to build and maintain relationships across our business with the ability to influence and negotiate.

Other key skills and experience desired:

• 3 years of experience in technical or business analysis
• Working knowledge of Agile methodology
• Experience of end-to-end business change projects
• Financial Services and/or Outsource Provider working knowledge is of benefit
• BA qualification e.g., ISEB/IIBA an advantage
• Excellent organizational skills and able to manage conflicting demands
• Self-motivated but able to work collaboratively as part of a team
• Specific knowledge of the Corporate Trust industry

A company to be proud of

Computershare (ASX:CPU) is a world leader in financial administration with over 14,000 employees across 21 different countries delivering expertise to over 40,000 clients. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of the world of opportunities we have available. With infinite possibilities, we could take you anywhere.

Rewards designed for you

Parental leave. We offer paid parental leave, flexible working and a caring and inclusive culture.

Health and wellbeing. Our health and wellbeing rewards can be tailored to support you and your family, even your pets. These include medical, dental, vision and a wellness reimbursement.

Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.

Save for your future. We will support you along your retirement savings journey with 401k matching and tax-advantaged flexible spending plans that include healthcare, dependent care and commuter.

Income protection. To ease concerns when the unexpected occurs our package includes short and long-term disability benefits, life insurance, supplemental life insurance (single/spouse/family) and more.

Employee Share Plan. Set aside salary to purchase shares in our company and you’ll increase your investment when you receive a generous company contribution towards additional shares.

Extra rewards. From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.

Compensation. The base pay range for this role is $70,000 - $102,000. This base pay range is specific to these locations: Texas and Minnesota and may not be applicable to other locations.

A diverse and inclusive place to work

Computershare celebrates the diversity of our people, and we welcome applications from everyone.

We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers’ needs to allow us to drive better outcomes.

We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at TalentAcquisition@computershare.com detailing your requirements and contact information.

Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law. #LI-Remote