What are the responsibilities and job description for the Client Services Coordinator position at Comrise?
Responsibilities
- Manage conference center reservations and billing reports and processes. This role entails scheduling pre-event tours with the Client's point of contact prior to the scheduled event, coordinating and supporting A/V needs, and post-event services such as logging out of systems.
- Establish and maintain a professional relationship with tenant representatives by visiting each Client contact on a regular basis (at least twice per month)
- Work in conjunction with other departments and all outside contracted personnel to provide Clients with the highest level of quality service
- Be familiar with all lease terms and requirements
- Communicate with Clients through the Electronic Tenant Solutions software
- Coordinate Client relations activities.
- Respond promptly to all Client's inquiries and follow up with all requests for services
- Perform administrative duties including invoice approval, access security fob administration, contact management, electronic filing, keeping meeting minutes, managing certificates of insurance, and other duties as assigned
- Assist Property Manager and/or Portfolio Manager with budget preparation and with writing monthly reports
- Issue Client Manual and see that information is kept current
- Assist with contract management and preparation as requested
- Assist with the creation, planning, and implementation of building-wide Client events
- Provide backup for the lobby attendant or security guard
- Provide notary services to building Clients
Qualifications
- Bachelor's degree preferred; high school diploma or GED required
- High level of professionalism and the ability to deal with various personalities
- Strong verbal communication skills, exemplary organizational skills, and the ability to meet deadlines and the ability to handle multiple priorities
- Proficient in Word and Excel and the ability to function on a variety of computer software programs
Salary : $50,000 - $57,000
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